This pub is a joke. It's like they don't want customers. Started going last year, and thought it was alright for what it is. But the last 3 times I have been for something to eat they have shut the kitchen early!!!. We didn't even go in late. Normally about 7pm. Each time the "manager" has shut the kitchens. Even when I saw that tables had reserved on them.The staff look nervous when they say this and all they can say is sorry. My mind boggles. It's like they want to run the business it Into the ground, when at the moment they should be great full for any one who walks through the door to spend their money there.
03/09/23. Well stupidy thought I would give Coulby Farm a second chance after the many disappointments of previous visits, and that i was travelling from Middlesbrough Town center to Stokesley. And shock horror, kitchen was closed again!!!!!!. You couldn't write it. Again excuse was through staff sickness. They said it can't be helped as they have worked really hard and are run down!!!!. Well I'm sorry, but this is the case for most public houses, and with a lot less staff. But you work as a team and do the job you advertise. I have learnt my lesson and will never go again to this place again. I will go to Anson Farm from now on, where they actually like to have customers. I would never recommend this place to anyone and tell them to save their fule going there and choose...
Read moreGreat place to take your children that is of course if have no problem with there trainers being stolen !!! The managers approach was to call me only after sending a detailed complaint in to him and ringing twice to be fobbed of and then told he was apparently on annual leave after ignoring the situation the day before strange place to spend your annual leave at work as with in minutes of him receiving the email he called me and it came up on my phone as fuzzy heads , he stated he had spoken to my step sons father last night (ie) my husband which he had not but continued to argue he had to then say the other childs shoes were different colours and they were with my step sons dad again no they are not , baring in mind we didn't have the shoes and my step sons mum did not rocket science boyfriend rings claimed to be dad (scary) and accepted by you with out even responding to his actual phone calls of the parents he lives with😡😡 2 days in still with out trainers and told I'm willing to cooperate with the police LOVE rude and not to mention unprofessional ... police informed about the theft from your premises and managers details given....avoid avoid avoid ...... if they expect you to watch your children's shoes which is what the manager said to me instead of your children what sort of management and policies have they actually got in place...
Read moreThe food was quite nice and the service friendly. As we entered, there was a sign asking us to clean our hands, and gel was available to do so. We were met at the door and asjed to wait until we could be seated. Like many other establishments however, cleaning of tables and chairs between customers pays only lip service to the covid19 advice. We watched as tables were only given a partial top clean ignoring edges and, most importantly, underneath edges. Chair backs and their most touched areas were skimped at best. Card menus are still being used and unless anti- bacterialogically cleaned are a major risk area. Although the food was OK We wouldn't rush back from a cleanliness and risk point of view. This cleaning and risk management failing is not limited to just this restaurant however, it applies to many others as my future reviews...
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