Domino's Pizza - Harrogate - East — Restaurant in England

Horrific pricing. Most expensive pizza shop in the area and that includes VERY respectable restaurants. Pizzas are extremely inconsistent and have had numerous situations where I've had to send my pizza back from the same order multiple times. I had one scenario where the pizza had to be returned 4 times! It turned up looking like it had been slung at a wall! I was told by management, despite offering to give the pizza back, to send proof to his email because he checked the pizza before they left and it was fine. I sent proof via the email address he provided. He did apologise and was also shocked at the state of the pizza and even delivered the replacement himself however this took over 2 hours of going back and forth. All my friends had eaten their food and I was left to eat alone over an hour and half after they had eaten theirs. Because of the managers shock and sincere apologies I decided to keep this quiet however after their recent hike in price, I simply cannot keep this experience to myself. SORT OUT YOUR STAFF BEFORE YOU INCREASE YOUR PRICES!!

My advice to anybody considering ordering from here would be go to Pizza Hut. They are cheaper, better quality, more consistent, and deliver VERY fast. They aren't perfect but if your looking to splash out, that would be my recommendation.

UPDATE - after looking online, you can quite literally get bottomless pizza from Gordon Ramsey for £16, around two thirds of the price of 1 domino's pizza. Puts it into...

Quite enjoy a Domino's when I feel like splurging on a takeaway - even more so at the minute as the deals are poor and the prices are higher than ever, but, isn't everywhere? Anyway, felt I needed to review after my nice experience the other day!

My partner and I ordered on my payday, and halfway through our food, realised we didn't receive our big dip or our 1.25l bottle of Coke.

I rang once we'd finished and the man who answered the phone was so nice and apologetic! The driver should have checked before leaving the store and apologised for my missing items. I said I wasn't fussed about the dip as we'd already eaten, but if the Coke could be delivered at some point that night, I'd appreciate it.

An hour later, a driver knocks on my door with Coke and dip, bless him!

Our pizzas were good and quite warm still (the toppings were slacking a bit, though! Basically one piece of pepperoni/tandoori chicken per slice), our chicken kickers fab and the cookies were beautiful as ever. I tend to avoid getting wedges as a side now as quite often some are undercooked because of the varying sizes.

Hopefully it doesn't happen again, bit if it does, I hope the man who answered the phone answers again next time. So lovely. Good...

My pizza was 90 mins late, website and email said it would be 25 mins. Why? They said they were understaffed (like all places used to relying on immigration to tolerate the terrible pay). But yayBrexit, we took our borders back! So now we have British that can't afford to tolerate the very low salary / poor conditions and we see mass understaffing. Who could ever have predicted this completely predictable turn of events?

The solution? Dominos should pay their staff more. Cost of living goes up, pay should too. The profits for domino's and payments to the CEO are huge. Not enough money to pay staff properly? Why not cut back there and staff your stores?

Also, pizza was flavourless and staff lovely, just some nice kids working in an awful situation. Completely above their pay grade to be in a situation where the website tells every customer 25-32 mins, they then have to field the calls and explain to each, "no it was never gonna be 25 mins, as we're really understaffed.". Also toppings are limited so can't get my favourite pizza. Unless you are vegan, all but 1 are just basically full meat, guess the onions/peppers that used to go on these pizzas were too expensive? Perhaps redistributing profits would solve...