Ordered pizza garlic pizza bread drink and chicken nugget things. Order came on time the delivery person was friendly. The issue I had was half way through the garlic pizza bread I noticed what looked like animal hair on the top.....needless to say rather off putting. I decided ok I cant say for sure it's what it looks like...so decided to move on top the chicken no issues here. The pizza next after the first slice noted the same issue on the pizza and decided I felt a little sick at the thought. Called dominoes and they came and collected to check I was being honest and about 20 min after got a call offering me a partial refund! If I wanted a full refund they would have to send off to HQ for investigation ...surely that should be standard practice when food is contaminated in this way!!! I wasnt happy with the response I did not feel they were genuinely sorry for this issue. The lady I was dealing with decided to get authority from area manager to refund the full amount. I accepted but explained I wasnt happy with the response. Again I understand things can go wrong but in this instance I would of thought a big company with such a good reputation would of done better here. In left feeling that a. They don't have good processes in place to avoid this issue...b.theu dont take it on board and truly investigate when stuff like this happens. And c if they truly empathised with me just a refund rather than asking me what they could do to make it up to me.

Your call if you want to buy from here just be prepared to possibly get one of their new and undeclared toppings.