Somehow never seem to have any drivers on, my guess is they can’t be bothered to deliver anywhere that isn’t in Risborough, every time we order we get a call to say there is no driver can we collect, and we are literally a 10 minute drive. On the one occasion we couldn’t collect we had to chase our refund and eventually had to go through PayPal to get our money back, seemed the manager was too worried about corporate or the franchise owner seeing too many refunds. My hope is they see these reviews about how bad the place is and actually act on it. Oh and as for the actual food, it’s easily the worst of all the dominos in the area and that is saying something, have been to plenty where the crust is fluffy and lots of toppings, here there is barely any toppings, crust is flat and dry, and somehow everything manages to be over cooked. Also worth mentioning how many times we have ordered the large dip and it’s not been sent with a delivery or we have had to ask for it...
Read moremy food was never delivered so i called because i got a email and the tracker both said it was delivered so i phoned and was told the driver was on the way and too ignore the app i then waited 20 minutes longer and was told that the driver was on the way and food would be with me in 20 minutes which came and went so i phoned a third time at 1 and a half hours and was told to wait on hold when taken off hold i was imediatly hung up on without a word just sharp breath so i phoned back straight away upon calling back i asked if i could get a refund as it was approaching the 2 hour mark the person said yes they would get there manager so i was put on hold again and once again upon being take off hold i immediately was hung up on i am now back on hold for the third time food arrived after 2 hours 1 minute this review will be enailed as fairly certain lying to customers is probably against company policy and hanging up on someone who is asking for a refund is very...
Read moreDomino's is always a good go-to, and the delivery is great from these guys. I live out of town with no streetlight and the drivers are always so great at locating the address.
The food is always hot when it arrives and looks how it should.
The one frustrating thing is the vegan pizza base options, the base options are limited in size. I don't know whether this is a new thing or individual to certain stores, but you can only have a certain base depending on the size. But this is purely for the vegan option. Other than that the food, service, and delivery time is perfect.
The team are kind and attentive when they call to confirm our orders. What I do love is often the team will call to confirm the order, which I think is...
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