Terrible service today, booked a table of 12 and was told this was fine. We waited an hour and a half for Sunday dinner after ordering, landlady was very rude and told us it was our fault for not preordering despite that not being an option given to me. Furthermore, a vegan member of our party was given meat sausages despite clearly asking for a vegan meal. Also the menu specified that the vegan dinner came with no mash or Yorkshire pudding and hers did so they clearly have no knowledge/do not care about dietary requirements. We asked for a refund as she wasn’t going to eat it as it wasn’t vegan and the staff immediately became defensive and rude, thankfully a lovely member of the bar staff sorted it all out. Food was cold, broccoli was grey, beef was tough and overall wasn’t a nice atmosphere, won’t be...
Read moreBeen in ever Saturday now for 2 weeks on the trot the new LANDLORD and LANDLADY are really focused on the customers making sure everything is dealt with in the manner you would expect food was beautiful beer cheap and good quality nothing bad to say I also noticed how much cleaner the pub is in general I have high expectations when I take the family out for a meal and this pub go's above and beyond I would recommend this pub to anyone really changed and the landlords are really turning this place around well worth the visit always welcoming and the staff are always willing to help no complaints from me I live in roseworth and travel to this pub as it is my new favourite place to go pub grub and a beer!
Keep up the good work and thank you for the last couple of weeks really enjoyed...
Read moreWe went for Halloween last night with our grandchildren and paid £10 each for our two grandchildren . Our grandson who is only 5 yes old is quite shy at times and doesn't like dressing up, Unbelievabley !! because he didn't have a costume on he was left out of getting the gift that all the other kids got ..Not nice !!!!!, Colin in answer to your reply My review was not unfair it was actually polite Firstly when we arrived the table we booked had been given to someone else, The only game we noticed was musical statues The one picture round was not even collected before we left just before 6 o clock Still beggers belief that at £10 per child you couldn't have the heart to give a little boy a gift not good value in my book I very much doubt I will ever visit your pub...
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