Ordered a cheese burger, no salad and extra cheese for my partner. It arrived absolutely smothered in mayonnaise.
I contacted the restaurant and they told me "You never state no mayonnaise on the order". The order and the menu had no mention of mayonnaise, however the owner was adamant that they serve their cheeseburgers with mayonnaise as standard.
I contacted the takeaway apps customer service and they accepted the takeaways excuse that they serve cheeseburgers with mayo as standard. Therefore, beware if you're ordering a cheeseburger. Even though the menu doesn't state mayonnaise, and even gives you the option to choose mayonnaise as an add on I have it from the restaurants own words that they serve cheeseburgers with mayo, even if you don't select mayo as an add on.
Also if anyone has ordered a cheeseburger and it didn't come with mayo, please contact me by email if you'd like to help me understand whether or not they've just came up with an excuse to avoid paying a refund or replacing the burger thanks. After terminating the call on me it's clear that the restaurant won't take accountability for their own mistakes. So if you wanna avoid burgers smothered in mayo, don't use this...
Read moreOrdered 5 cold sandwiches, 1 panini and an Aero mint milkshake from this place for delivery. Out of the 5 sandwiches, 2 of them had visible green mold on the bread bun, was so disgusted threw all 5 sandwiches in the bin. The panini wasn't a panini just a long thin hard bread stick that had been warmed in a panini press, ate this before I saw the moldy bread buns, otherwise it would have been binned too.
Took over 2 hours for delivery, which seemed to be normal for this sandwich shop as had ordered from them before with same late delivery.
What I also noticed from this shop is if you order a sandwich meal deal with crisps or chocolate bar, then you receive multipack crisps or chocolate, which I understand should not be sold out of the multipack.
Overall not a place I will be ordering from again, which is a shame as the sandwich fillings were quite nice if a bit watery, but I couldn't trust them to be fresh after selling me...
Read moreCame here as seen offers in window got a meal deal. kebab meal with kebab chips and a can of coke (it was pictured on poster) for £3.99 When asked for the coke they said only coke zero was allowed on the meal deal I stated in the pic with the price next to it that it was coke classic and the women said you can only pay for classic coke seperatly!! Because of sugar tax, I explained it doesn't say that on poster and that it was advertised with coke classic! but she was adamant that it wasn't part of the deal! so I had to settle with zero Fanta! As I watched her do the kebab she got some cold kebab meat and warmed it in a microwave!! Got home opened my meal and the pitta bread was hard (stale) and uncooked! The kebab meat was rubbery which was no surprise! The chips were nice but the portion was very small. I wouldn't go here save your money and go to pizza time down the road it's cheaper bigger portions and...
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