Greggs — Restaurant in England

I usually come with my daughter after i have taken her swimming, we have been two times so far and the person that was preparing my order got my order wrong last time I asked for a cupcake for my daughter and then when she took my payment and I was checking what I had in the Greggs bag I asked if she packed the cupcake and she said no as in her mind apparently I didn't when I know I did as I was getting it for my daughter. Then today when I went I asked for a chicken bake and a pink Jammie, same server again, she asked me twice, not once twice! Of what I wanted and I told her a chicken bake and a pink Jammie. As we was in a rush I didn't check on what she packed I trusted my gut that she packed what I asked for. I get home and I see that I had another chicken bake, I had the chicken bake that I asked for on the bus home. So when I was home I was really looking forward to having my pink Jammie with my drink. I am at a point where I am put off from going to this Greggs after my...

I hope this message finds you well.

I wanted to take a moment to express my sincere appreciation for Albert the manager at the Greggs branch located in Jansel House, 658 Hitchin Rd, Stopsley, Luton LU2 7XH. As an HGV delivery driver for Greggs, I regularly interact with store teams, and Admiral consistently stands out as someone who goes above and beyond.

He is often working over the weekends, and no matter how busy things get, he always greets me with a smile and a positive attitude. His support during deliveries makes my job much easier, and it's clear that he not only cares deeply about the smooth running of the store but also about the well-being of his staff and colleagues.

Admiral is doing a fantastic job representing the Greggs brand and values, and I wanted to make sure his efforts don’t go unnoticed. He is a true asset to the company.

Thank you for your time, and please do pass on my thanks to...

I often tend to visit this branch on my way back from my Saturday morning swim, and the service is always top class when I go in!

Particular note to this Saturday just gone (29th September at about 8:15) where despite them appearing to be rushed off their feet and queued out the door, they were still providing an amazing service to customers. I can only apologise on behalf of the rude customer in the suit who was giving you problems because he wasn't getting priority and was demanding service first!

Thank you for the continued hard work and friendly service, the highlight of my...