Jack and Alice - Gerrards Cross — Restaurant in England

Water- scam? As I sat down for a coffee with my husband, mineral water with pretty glasses, ice and lemon were placed in front of us. Wow- amazing service, I thought . But, on examining the menu, my suspicions were alerted as I suddenly realised we would be paying £6.40 for something we hadn’t asked for. The waitress confirmed we would be charged and would we like tap water. Suddenly , the beautiful iced lemon mirage was whisked away and tap water, minus ice and lemon, replaced it. It kind of felt like we’d been demoted to economy, from first class, but without being given a choice in the first place! I then began to wonder if this was a subtle way of getting customers to pay more as some would be too embarrassed to reject the beautiful water and say no. I even saw a young couple clutching half drunk bottles of water as they left ( okay slight exaggeration on the ‘clutching’ ) but I did wonder if they’d been duped as well. Jack and Alice say they are ‘humble and slightly nostalgic’ and that they ‘care about the guests [they] serve’. Really? Well if this is the truth, then please have the courtesy to ask before serving over- priced plastic bottles of...

Our second week in Gerrards Cross having moved from the DC, US area last week. Had read some good reviews about Jack and Alice. The place looked nice and cosy. We got there at 6 45pm Our hostess told us they were busy and could give us a table that had another booking at 7 45. we thought we could finish in an hour. The drinks were a disappointment with our son just sipping the virgin mojito and pushing it away. The food was kind of uniformly bad with the ribs being the only saving grace. All the food came at the same time...The nachos were dry and powdery and seemed like they had been sitting somewhere for a while. The squid was a little off and had a fishy taste. Our son who normally enjoys mac and cheese did not have more than two bites of it. The bread was old and just warmed a little and turned hard in no time. Too much balsamic in the olive oil.. The hostess did not kick us out at 7 45 and told us we were okay to carry on for a while longer...Overall a very bad first experience in Gerrards Cross. Hoping the next few ones in other...

Jack & Alice has always been a special spot for us – we used to come regularly before our little one arrived, and it’s been such a joy to return now as a family. This time, they went above and beyond to accommodate a last-minute change to our reservation, which made everything stress-free and even more enjoyable.

The atmosphere was as warm and welcoming as ever, and the staff were genuinely kind and attentive throughout. The pancake stack (pictured) was the star of the show – perfectly fluffy, topped with fresh strawberries, blueberries, tangy compote, Greek yogurt, and a golden honey drizzle. It looked almost too good to eat, and tasted even better!

The coffee was smooth, the service was impeccable, and the overall vibe was just right for a relaxed family brunch. We’re so happy to see our favourite brunch spot now becoming part of our little one’s memories too. We’ll definitely be back again soon...