Two absolutely shocking experiences with this embarrassment of a restaurant in 2 weeks! Avoid if you want what you ask for,service with no bs and for your food to not run the risk of being contaminated.

Incident 1 -After arriving back from a family event late evening we waited to place an order at the drive through 15 mins before stated closing time, no one answered, drove round to the other windows no one answerered, customers in the shop eating, a customer in front of us had ordered and and collected their food at the drive through but for us..nothing.. we were completely ignored. My other half then approached the door of the restaurant and was told they were closed, we were waiting for 15 mins by which point they had indeed closed.. why not tell people whilst at the drive through that is was closed 15 mins before the shop closing so we could’ve gone into the restaurant and ordered before the stated store closure time??

Incident 2 this evening- similar thing again, sat at the drive through waiting to place an order, customer in front of us has placed an order on the machine which we could see, waiting to place ours- nothing yet again! Drove to the next window nothing, drove to the last window having learned from our previous mistake about to go into the shop, car in front waiting for their order. Once we got to speak to the woman in the window wearing a headset she told us that they were only taking orders at that window, how did the last person place their order at the machine in that case? She took our order, took payment then made us wait at the same window Which we could see her laughing and joking with her colleague, hands around her mouth and touching her face!!!

Said woman then proceeded to make our krushems (one of which was wrong!) then put the lids on and pick the straws up with her dirty hands. My partner called her out on this she apologised said she would make them again, but STILL didn’t wash her hands. At this point we wanted to get out of there and needless to say won’t be visiting the absolute cr*p hole again!! Very disappointing!!