Locanda Gabriella — Restaurant in England

Thanks to the Restaurant only being opened part time and a next to hopeless Booking System it took me 3 weeks to organise a Meal . Welcomed in to the Premises and shown a Table the first thing I noticed is that owing to the colour contrast of the Menu and the evening shadow I found it very difficult to read . Another strange thing was the Starters were listed beneath the Mains . The Menu was very sparse to say the least whilst the Drinks menu by contrast was overwhelming . I think the latter is the Restaurant’s raison detre . For Drinks I had a Bottle of Pear Cider and my date a Glass of RedWine . For starters I went with Mushrooms and my other half Prawns . The Mushroom’s came with a Mushroom Sauce , Black Pepper and a few Crispy Bacon Shavings . Sadly they were completely bland urgently requiring some garlic though to be fair were perfectly cooked and presented . My main course was the Ragu and to my genuine upset I don’t think I have ever eaten a more tasteless dish , again nothing wrong with the food itself but just so tasteless to be completely unappetising . It’s no exaggeration to say Rab C Nesbitt could have knocked up better in his Glasgow Council Flat after a night on the lash . It was so abysmal I gave up after a few forkfuls . My partner’s Chicken Dish wasn’t any better and soon we called for the Bill and beat a disappointed exit . What do I conclude from all positive reviews of other Diners ? Clearly they have little experience of a genuine Italian Restaurant for this is a Cocktail Bar serving a very limited Menu on the side . On the face of it this is fine if the Food stands out but sadly here it doesn’t . It urgently requires flavour instead of blandness , they need to concentrate on the food rather than the endless variations of Cocktails but they won’t because this is where their margin is . To say I was disappointed is an understatement , we both had such high hopes and ended the evening...

We had a meal for my nans 90th birthday here and we were massively impressed. We are an Italian family so we often don’t eat out at Italian restaurants as we find them disappointing, but NOT Locanda Gabriella! The food was amazing, all freshly made with excellent ingredients. The menu was flexible for people with dietary requirements and the staff were extremely friendly and very accommodating. Gabriella also made my nans birthday cake (which I had previously requested through her bakery) which was one of the best cakes I’ve ever had. We honestly can’t wait to go back there and couldn’t recommend enough! Thank you for a brilliant family meal!...

Some of the worst service I’ve had in a long time, we arrived at our booking at 8pm, we didn’t see food until 9:40! Not only did the food take over an hour and a half, not once did a waiter/waitress come over to us and explain the problem, apologise, offer us any drinks while we waited, or compensate in any way. The just proceeded as if nothing was wrong. Then to follow they sarcastically said “worth the wait?” and laughed. I can’t deny the food itself was good but that’s been overshadowed by the lack of care and responsibility taken. I won’t be in a rush to come back as it seems customer care...