The Courtyard Brasserie — Restaurant in England

I ordered the fajita seasoned chicken and it was really dry and apparently I'd ordered cold fries. Fortunately I ordered a side of onion rings, but when they arrived and the server asked who they were for, I said for everyone to share. So she said; " Well put them on the table then!", like sorry, I didn't realise I work here 😂. My mum ordered the soup because it said it was chicken and mushroom on the board, it wasn't chicken and mushroom... When asked what it was (it tasted like carrot and sweet potato) the server said it was c&m, she said (at 2pm), that they hadn't changed the board yet and she'd triple check, we didn't see her again. We were a party of five and none of us were impressed with the food. The staff were friendly enough, but just clueless about what they were serving, the cutlery was disgusting and when we first arrived they were dragging tables and chairs around for 20 minutes which was super loud and annoying. Also, one of the two ladies toilets didn't lock so I had a glamorous old lady interrupting me...

Ended up with food poisoning. Friends took me out to lunch for a birthday treat so when my food arrived I didn’t like to complain as I would have normally. I ordered a jacket potato with cheese, it was honestly the worst jacket potato I’ve ever had. Most definitely reheated and was not hot enough, it was just warm. I thought at the time that the texture tasted like it was old and found at the back of the fridge. The portion of grated cheese was incredibly small and the salad garnish was a pinch of chopped lettuce, one thin slice of tomato and one thin slice of cucumber cut in half, but it had a sprinkle of fresh chopped parsley to elevate its look. I should have known better than to sit there quietly and eat it anyway so as not to cause a fuss, especially since I have a level 3 food safety qualification. I’m really regretting that now having spent the evening and into the early hours with tummy cramps, headache and diarrhoea. I won’t eat there again, catering standards are...

Was suggested this restaurant by a friend so thought I would give it a go today (Saturday 11:30am ish).

The restaurant was relatively busy, we asked for menus to which we were told we would be brought out some, we waited 20 minutes for someone to remember to bring out menus to us after asking a waitress twice in the meantime.

We had ordered some drinks after finally receiving some menus, we then had to wait for another 30 minutes for 3 coffees. I checked the inside to see if our drinks would be ready soon to which what I assume was the manager was assuring me he was doing them now - completely wrong drinks were being made and he couldn’t remember our order so we left.

Appalling service from the staff, kept waiting for almost 45-50 minutes for some menus and 3 drinks is a big NO. Such a shame, the food looks good but could do with better management.

If you’re after quick service from friendly staff head down to Costa...