Morrisons Cafe — Restaurant in England

I had to give 1 star as zero wasn’t possible. All the electronic order points were not working, so had to queue for ages. Once we got to the single cashier virtually everything we ordered was out of stock. Cashier was grumpy and unhelpful when asked what was in stock. We we had placed the order and paid, we were told that some items might be missing as they could have run out in the time it takes to produce our order as they were running slow. We waited for 20 minutes, I asked a member of staff how much longer we had to wait and was told a further 50 minutes. While a refund was agreed to this meant that I had wasted time and had 3 upset and hungry children to sort. Had there been a sign up or we had been told before hand that we were going to wait that long I would have spent the money in the supermarket. Instead I won’t bother using a...

Food is always great and the staff who've been there when I've been there, have always been lovely. HOWEVER... Morrisons Management Please Make A Note of this next comment...the ruddy scrapping noise of the chairs when they're pushed back or pulled forward!!! jeezus! drives me crazy...screeches on my ears...sets my teeth on edge..it's worse than a screaming child... PLEASE PLEASE Management have some dampening thingies (can't remember what they're called 🤦) fitted to the ends of the chair legs🙏 hence me giving only 3* overall...but I would like to stress that the food and staff was/were lovely when I was there. Also, the Cafe now offers free tea and coffee refills after paying for the first one. If you can put up with the chair leg screeching, well...

Arrived just after 8:30am, nice and quiet, ordered breakfast on self service point. Made a pot of tea, got cutlery, sauces and sat down then food arrived brilliant. I like the plates and proper Yorkshire tea and fried bread too, lovely experience all round. I imagine it would get busy as it must be popular. I noticed some (older?) customers did struggle with self service point, not because they’re lazy I suspect more likely they had cash or other non menu requirements. Unfortunately the coffee machine was out of order which caused an upset to one or two. I was fine though just people...