Visiting a friend in the area and went to Nando's Kettering for dinner. Firstly had to be paged for a table as we were told there was a 35 minute wait, which wasn't an issue as its Friday night and places get busy.

Returned 35 mimutes later and was seated. My friend went up and ordered the full sharing platter with bottoless drinks. We were told there was no glasses as they were in the the dishwasher. 20 minutes later i had to approach the counter as we still hadn't received our glasses, for the staff member behind the counter to walk away from me without acknowledgement. I had to grab staff's attention to get the glasses we were waiting for. I sat at our table observing what was happening as we hadn't received our order, with dirty tables around us that hadn't been cleared since we arrived 30 minutes hence. Now you could forgive this if the place was short-staffed but actually there appeared to be an abundance of staff, they just appeared to not have a clue what they were doing and lacked organisation or effective management.

Overall, service was horrendous, food was left under the food lamp for 20 minutes (staff just stood there looking at orders), when it came food lacked appeal due to looking dried out and also having witness staff cooking wiping their brows and under their nose with back of their arm and hand made me question the restaurant choice. Staff standing around aimlessly without paying attention to their customers. I wouldn't be surprised to hear Nando' s Kettering closing down within 6-12 months if this is the service then plan on continuing to provide.