New Shanghai — Restaurant in England

AVOID New Shanghai in Marske. Ordered a chinese 2hrs ago, came late not our order & ended up checking every order the poor delivery driver had !! Not our order. Rang the shop to be greeted by an abusive, rude and aggressive manager. He refused to cook our order as he was too "stressed". 4 phone calls later because he kept putting the phone down, he was blaming the delivery driver who was so canny and wasn't his fault at all. Avoid this shop after phones calls to just eat a complaint is going in & a refund of £19 is being sorted. I can't believe this is a business. I really hope the poor delivery driver doesn't get the chew for !! If i could score lower i would...

Ordered 7.47 phoned at 8pm to chase was told it was ready waiting fro driver phoned back at 8.15 told ot was out with driver phoned at 8.32 told they couldn't contact driver as didnt know who had the order njt to refuse it and they would refund now 9.16pm still no sign of food but have had email saying refund will take 3 - 5 days. So obviously loed about not knowing what driver had the door as they must have told him not to deliver. Will never...

Sadly this is the last time I’ll be ordering from here. Used this place for years with a few hiccups over that time. Tonight, a meal for 2 of us £33 said it would be delivered at 19.07.. 19.30 it came, (after I’d phoned) It arrived cold and lacking the chips.. I rang up and they said they’d send them straight away.. 20 minutes and another phone call later, they arrived..we’d finished our food by this point.. very...