Pier 22 Cafe — Restaurant in England

Worst customer service.

I did not have cash on me so went to do the bank transfer option. I put in the exact bank details found on the paper taped to the register, but it did not recognise the name. I asked the blonde woman at the desk for assistance, who looked at my phone and said it should be a different name. I tried this, still did not work. Asked her again for help and showed her my phone, to which she looked at it quick before saying that it should work and walked away before loudly calling for someone else to come help. A brunette woman came out, so I showed her what was happening but my bank had timed out due to the multiple attempts and said to try again in 10 minutes, and I could not wait. The brunette woman sarcastically said she was “so sorry” before just staring at me, so I left.

Don’t waste your time. The staff act like you’re interrupting their day by being there, even when it’s not busy, and are rude and cold for...

A lot of chatter about this place so thought I’d give it a go. Called in and it was quite busy but had no issues getting a table, staff were quick in getting the order and the food was served sometime later. Breakfast was really nice, fresh and piping hot so no issues there. Drinks were served almost straight away which on a personal level is frustrating as most times, including this time, I had finished the drink before the food arrived. My only quibbles were the noise coming from the kitchen which was a few decibels short of a Greek plate smashing wedding ceremony. This was evident in our cups as they were covered in chips which wasn’t very appealing. Once we had finished the food we got the impression that we had to leave as the table was cleared as my other half was finishing her drink. Apart from that we would call again as the food...

What a lovely cafe/bistro on the waters edge. Struck gold today after dropping my car at Teesside Audi and enjoying a walk along the Tees to get to Thornaby for the train back to Seaton. Gorgeous breakfasts and other meals being served. I opted for a sausage baguette,cappuccino and a takeaway piece of sprinkle cake as it was 10.30am and I had been walking for nearly 2 hours. The staff were amazing and presented me with a water bowl for the dog and such a large baguette I saved half of it for the journey home. Thankyou everyone, we will...