Pizza Time Grill — Restaurant in England

Although the pizza is the best quality in the area, the customer service is terrible and the are extremely delayed. The last three times we have ordered from Pizza Time, it has taken over two hours to arrive, each time we've called to ask where our food is, we get the same excuses... their ticket machine is faulty in some way.

You would think as we have had the issue multiple times, we would be offered some sort of compensation. When it eventually does get delivered, we don't even get an apology.

Wont be ordering from Pizza Time again unfortunately - which is a real shame, they had...

Used to love this place the food was awesome but lately its terrible , ordered food on the 10th March was half hour before the shop shut so can understand not good but still the quality of the food should still be important. My chicken burger was so hard I could not eat it and my daughters cheesy chips was nasty the chips were so over cooked so hate to amagin what the pizzas were like did not dare ask . From a customer that tends to spend a lot if it does not improve you will...

Overcooked, tasteless food... Like your typical crappy takeaway but even worse. Inconsistent menus across their website, just eat and leaflet. One item name can mean something completely different depending where you look. For example, their mixed kebab on just eat is a mix of 5 different meats (sounds good) but on their website it's purely chicken and random bits of roasted veg... Regardless of the confusing menu the food it just flavourless and dry, I'd be embarrassed...