New Posh Spice — Restaurant in England

It is hard to believe that I gave this restaurant a 4 star review 2 years ago. Having been back there several times since and had a good experience on every occasion, only to be driven to deleting that review and writing a fresh version today. What has happened to Posh Spice, was there a change of management, or has some post Covid apocalypse stress syndrome robbed them of their customer and culinary skills.?

The guy who served us was the same guy who took our phone booking for our fairly large party of guests. Rude and curt on the phone and equally rude and curt in person. No attempt at friendly banter whatsoever. The Coke came free of carbonation, just flat brown sweet liquid. No way he didn't know about this. The starters arrived cold and very small indeed. I've eaten at their cousins place in Weston Super Mare, their portions by comparison are twice the size.

The main course was probably freshly cooked at some point earlier that week. I can tell reheated food when I see it, yes I just have to look at it to know. To be honest, I was glad to get out of there. Yep, I won't be going back.

So they lost my business and that of the group of family and friends that accompanied me. I expect not to be scowled at by the table staff and management, or spoken to as if I wasn't welcomed in their restaurant and above all else, served food that was of poor quality when it was fresh, yet alone approaching it's first anniversary.( Sarcasm). Trying to cheer myself up after such an awful experience.

Now for another EDIT I began to go back after a 2 year break, just to purchase their takeaway curries. The photo is evidence of my discovery within the Chicken madras. A Human hair and what looks and feels like a nylon bristle,...

Menu seems really exciting so we were looking forward to our take away. Our food was disappointing, both dishes tasted like tomato passata with a bit of coconut milk to differentiate the Dansak from the Ceylon. Dansak didn't have any lentils and very little flavour. Paneer Tikka was good, the best part of the meal was the sauce with that. Other sides, including bread were about okay. Tried to order online but couldn't complete order so ordered by phone - online I saw total with 15% discount applied. To cut a long story short, the waiter didn't add the discount but told me it had been added..When I explained the online order had a different total, he told an elaborate story about me using an old system for my online order - where prices are out of date. Basically, silly you for making a mistake. He gave me a 'new' menu, I checked and had been overcharged. Don't mind paying at all but the nonsense story wasn't necessary. And I get there are cultural differences but along with the food being less than average, its a bit irritating. Quite expensive quasi Italian Indian food..maybe we'll try again one day though! There's...

Absolutely the worst service and meal I’ve ever had!

We ordered take away based on recommendation and my husband collected it. On getting it home we had half of our order, half of someone else’s... well we didn’t have what we ordered anyway!

I decided to make the best of it but on opening the first dish, butter chicken, well it was totally dry chicken with a slopped on layer (not mixed at all) of a sauce similar in colour to Korma but thick and almost sliceable! I’ve seen more appetising airline food!

We persevered, half our order was missing completely meaning we’d paid well over what we should of, almost everything was stone cold.

We gave up, rang to ask for our order to be redone and got told we’d have to travel back to Nailsea, take the food we’d already partly plated back and then they’d see about making the order again. I gave up at this point, my husband took the slop back and we’ve ordered a pizza!

We’ve lost time and money travelling back and forth, no apologies at all from Posh Spice even when faced with the evidence the order we received wasn’t correct.

Shockingly...