Pranzo Italian — Restaurant in England

This is a really popular restaurant so you’ll certainly want to ensure you’ve got a reservation, no matter what day of the week you’re wanting to visit. On our arrival we had a fantastic welcome and were shown to the table by a very friendly member of staff. He took the time to explain the history of the restaurant, the menu and even offered tasters of the wine and advice should we need it - this was a brilliant introduction and start to the meal. Unfortunately the service from there wasn’t quite at the same level, with it taking quite a while for plates to be cleared between courses and for dessert choices to be taken etc.

There’s a good range of dishes on the menu and most people should find something appealing, particularly seafood lovers for whom there’s a number of nice dishes. Serving time for each course was good and the presentation nice, along with impressive portion sizes. There was no offer of pepper or additional cheese at the table but fortunately it wasn’t needed with the complete flavours offered. While the decor is lovely and cosy it was a shame that the table was a bit too small. With a few side dishes and glasses it quickly became cramped and unfortunately empty bottles weren’t removed by the staff to help with the situation.

Overall it was a very pleasant meal and I’d happily return again. With a few tweaks to the service it could get close to perfect and be a highlight...

During a two night stay in Harrogate, we booked this restaurant as the reviews were mainly positive, and the menu looked appealing.

It wasn't busy when we arrived, so we were seated straightaway. I had a garlic bread starter, which was very filling, and possibly a little salty. Not a good choice unfortunately. My partner had the bruscetta with nduja and mascarpone which was reported as delicious.

For main course I had paccheri with nduja and fennel sausage which was really good with great flavours throughout. My partner had mafalde with king prawns which was excellent.

The establishment really started to fill up in the latter half of our visit but sadly so did the noise with music being turned up and a couple of bigger groups adding to the level. I'm relieved we booked a relatively early time!

Service was brisk and efficient and nothing seemed too much trouble. We left feeling like it was a bit of a mixed bag really. Prices are very high but the restaurant is in a smart area of town, and with a clientele to match. If we returned, it would possibly be for a lighter lunch.

This place is good, but maybe not as good as it...

Mixed bag really. We were sat down facing the road, not the best table but we’re told all other tables were booked.

Ordered a bottle of wine, starters and main with the waitress, who was very helpful and friendly. The manager then came over and offered us a more expensive bottle of wine, we tried a taster and it was really nice so we agreed.

Starters came 10 minutes later, 10 minutes after that our upsold wine was no where to be seen. In the mean time we had noticed the manager doing the same thing with other tables, upselling the wine. We flagged the manager down and asked for our wine, he brought it to our table 5 minutes later, but not before he visited the table next to us and offered them the upsold wine.

Mains came and they were very nice.

Overall, good food and service from waitresses was good but was letdown by the table positioning and the major delay of the upsold wine. No apology was offered by the manager...