Old Magnesia Well Pump Room — Attraction in England

Absolutely appalling customer service from the elder lady who should know better. Plonked Tea cake down on table . No pleasantries. Then came back out to bark " you have to pick your drinks up at end of the counter " No one told us we had to . Attitude of a council estate chav . Voiced my own exasperation at this pointing out how rude she was only to have her start shouting and threw our wooden spoon across the kitchen . Has Basil Faulty undergone gender reassignment and got...

Terrible customer service.

I ordered a coffee to sit in and after paying the staff refused to provide in proper cup, even though all customers outside were drinking in a proper cups. Customer satisfaction obviously not high on the agenda.

I would not drink out of a tin and not apologising for prefering a cup of tea or...

Very annoyed to find that once it gets past 3:00pm you are not allowed to have a proper mug for your hot drink but have to make do with a takeaway cup. The reason give: they are closing at 4:00pm. Whaaat?? Who’s the...