Rackstraws Farm Beefeater — Restaurant in England

This review is only about the breakfast experience:

The experience as a whole is a mixed bag.

The good thing was, the staff is very friendly, quite helpful as well for the most part.

The restaurant itself looks well.

The food however, was bad. The hash browns were stale. They tasted as if they were cooked in the oven the day before and then warmed up in the microwave. Not saying this is what happens there, but that's the best way to describe them. First plate they were hardly cooked, second plate they were quite dark (which was giving me hope, but tasted even worse)

The sausages can be alright if they bother in the kitchen. First plate, the sausages were burnt on one side and hardly done on the other. The second plate they were done better. Still nothing great. That's an indication on the kitchen staff.

The bacon has no taste to it. You eat it and immediately forget you just ate bacon. No flavour or any taste. Weird.

Here is a disclaimer: I love beans. You can't go wrong with beans. However, here, they were boring. It's the oddest way to describe something so ordinary such as baked beans as boring, I mean, they're nothing exciting to begin with, which is an even worse indicator when someone would describe their beans as boring.

The fried egg was meh.

Coffee is good though.

Continental seems decent enough.

Though not sure on the etiquette here, all you can eat breakfast but we sat there for 45 minutes with empty plates ready to be picked up by waitresses (nobody did though) and nobody came to ask if we wanted seconds? They took our order when we asked but it seemed as if it's unusual. Maybe we got the wrong idea on how their service should run. Harvester is our only reference point when it comes to such breakfasts, they always attend you there.

Anyway, for a good ole fry up/English breakfast - go elsewhere.

As a result, (also reading other reviews) we will not come back for other meal times e.g. Sunday...

We all know our expectations of a current day Beefeater, easy, not formal and kid friendly. We went to this place because we were looking for all of the above within walking distance.

Food - as expected. Surprisingly enough I wouldn't recommend ordering steak at a beefeater. Our 3 year old had the spaghetti and loved every second of it. We just only wish we had ordered the same. I ordered a £20 ribeye with a prawn skewer. The steak was unevenly cut with one end being rare and the other well done. The skewer arrived several minutes after I had finished the rest of my meal.

Service - yes there's a hospitality staffing issue. This place had a ton of staff, non of which seemed to have any idea what was going on. Now, this restaurant wasn't full by anymeans. From the guys behind the bar chatting away while drink orders were piling up to the try hard servers with the terrified and confused look in thier eyes. It seems that the main blame for the pretty much non existent service was down to the management. There was seemingly no training or supervision. As far as I am aware the manager was the one that cooked the late comer prawns.

What I saw was a load of kids trying to do a good job but failing horrendously due to poor management. Joe, our server for most of our meal was attentive and well mannered but his hopes for giving us decent service were shut down by the breakdown of the idiots behind the bar and the poor line cook trying to keep up.

Joe 5 stars Food 3 stars Management...

Absolutely terrible Sunday roast. Booked for 4.45pm. service a little slow to start but a lovely waitress, Maddie. Roast dinner was by far the worst roast dinner I've ever eaten. Sent it back once as it was very clearly the end of the beef and just cuts of fatty corners. This was then changed to three little bits. The manager man came over and asked how it was, and I questioned whether this was a usual size portion of meat as it was so tiny, he said yes, I am afraid we have to stick to 100g (this absolutely wasn't and I'd say 60g at a push - this is the picture). I asked would he be happy if he was served this, to which he pulled a face, and I said well you clearly wouldn't. He said I'd probably ask for more meat. So I said 'may I have more meat then please' to which he said sure and went to get some. The dinner itself not great, cold veg, cardboard stuffing ball and overly floured roasties (still white with flour). A really terrible Sunday dinner. Never eaten here before and only tried as I live locally and receive vouchers through the door. Thank god it was 40% off as I'd never had paid nearly £16 for that meal. Not one to moan at all, but this was just so rubbish I wouldnt want anyone else to eat it! 🤣

Perhaps instead of serving the off cuts and over cooked tepid everything else, just do a cut off time... Or say they...