Royal China — Restaurant in England

Visited for a birthday party on a Sunday and have to say how great the experience was, highly recommend. TL:DR; - excellent service, above and beyond, super friendly, happy and polite staff, good food, gluten free accomodating, super amazing hostess. Only complaint: Kung po chicken wasn't spicy but made up for it as very tasty.

The owners stayed open just for our party (between lunch and dinner service) and they went the extra mile to make sure it was a great experience. The lady in charge reminded me of an attentive nanna, in that she was not happy unless we were all happy and fed WELL, checking we all had what we wanted and needed, making sure everything was good at all times. Especially considerate of the children and gluten intolerant in our group. Some of our group were late and this was no issue for them, bringing out more starters after already serving the rest of the group. The 2 waitresses were friendly and polite, great at handling the whole groups food and orders, not missing a beat, a testament to the owners who were also so friendly and happy making our experience all the more. They even threw in some free ice-cream & jelly sweets for the kids to have with the birthday cake we provided, to which They added some indoor fireworks off their own backs, turned out the lights and played a birthday song on the speakers whilst they brought in the cake. Everyone was amazed and loved the extra mile they went to, to make sure we all had a great time. There was a very small issue with the bill at the end and it was sorted very quickly and amicably with the owner, whom even discounted 2 of the older children's meals without us even asking or them needing to.

Seriously,...

We've eaten her a couple of times before but always when they had their buffet on. Food has always been ok and reasonable value for money, ok but nothing special. Not a place to celebrate at but ok for a quick, cheap meal when no-one wants to cook. Tonight when we went there was no buffet but a set menu. We asked the waitress if there was an alternative to the second course (which was duck pancakes) because my husband doesn't like duck. She replied 'what you want'. I said, 'I'll have duck but is there something else my husband can have?' Waitress: both must have duck, not for one. Me: ok we'll both have something else because my husband doesn't like duck. Waitress: What you want. Me: I'm not sure what are the options? Waitress (now shouting, getting louder with each repetition): What you want? What you want? What you want? . She was seriously stressed, shouting very loudly and looked like she was about to have some sort of breakdown. It seemed to us perfectly reasonable to ask what they could offer as an alternative. Due to the shouting we asked if someone else could serve us. She said 'I am the owner, I don't want to serve you, you leave.' We were polite at all times and simply wanted her advice about what to order, not unreasonable in a restaurant. We have no idea what she was so upset about but if she really was the owner she deserves to go out of business. She was incredibly rude and we certainly won't visit again or recommend them. I only gave it one star because you have to. Stay well away. There is no shortage of friendly alternatives to eat at...

HIDDEN GEM. Absolutely gorgeous food, excellent customer service, lovely atmosphere. This is how all restaurants should be. Plenty of choice of well cooked, tasty and moreish food served from a menu and brought your table. I had the starters. When you order them, please state if you have any allergies etc. WONDERFUL!! I then ordered my main which was a Prawn dish with rice. Again I was not disappointed. Restaurant was very clean and tidy. Decorated with beautiful Chinese art. Also a tank greets you on your entry with a colourful array of Gold fish. A dessert menu is also available, but not included in the price of the buffet. It's very reasonable, so I had a Banana flitter, syrup with ice cream for £1.80. Tasted perfect. This is now my FAVOURITE Chinese Restaurant in Peterborough. Well worth checking out. Prices range from £18.80 and they also off a buffet at lunchtime from £8.80. In house Bar is available with a good...