Appallingly bad food with customer service to match. On ordering I was informed that the card machine was broke so it would be cash only. When I explained it needed to be a card payment they then miraculously said the machine was working (I smell tax fraud).
Ordered meal totalling over £60 in value. On arrival I found the staff member to be be rude and somewhat aggressive. He took exception to my request for a receipt (more tax fraud?).
On arrival home I was very disappointed to find the meal of very poor standard, cheap ingredients and the order mostly made wrong.
Nan - Burnt, tastless and hardly any keema or cheese in it Lamb Chops - Burnt to a crisp and inedible Special Biriani - Specifically said King Prawn only - No shrimps. Came full of shrimp and little else Chips - Had been cooked for about 5 seconds, soggy, cheap tasteless, no seasoning Ordered Biriani sauce phal hot, just came plain with a watery Phal sauce thrown in the box Very little meats in the other dishes, clearly the restaurant is dying a death and, with food like this, I'm not surprised.
I packed all the food back up and retuned it to the shop for a full refund. Again met with arrogance and aggressive behaviour from the staff who refused to refund the money despite the whole order being returned. Flat refused a refund claiming he couldn't refund on the credit card machine. Refused to refund in full despite all food being returned.
Fortunately I paid on a credit card so will ask the bank to return the payment instead.
Stay clear of here!!! I should've stuck to the far superior Taste of India where a warm welcome is always guaranteed from Abdul and his team. I stupidly thought that a Shahi Raj would be a welcome change.... How...
Read moreIf you are in the area and enjoy Indian cuisine there is no other place to go.
I travel for work and go all over the country and Indian cuisine is one thing I can’t live without.
We actually had dinner from here 3 times over the course of the time we were working in the area and also went to some of the other Indians but as a final conclusion this place was the best.
The first time we Sat in the restaurant, they don’t serve alcohol but do allow you to bring in small bottles to enjoy with your meal if you choose.
The second time we came in to order to eat out.
And the final time we ordered a takeaway.
So we tried all three options and personally if I could go back I would choose to sit down each and every time.
Don’t get me wrong the food was beautiful on all 3 occasions But it was the staff and the elegance of the atmosphere in the restaurant that made the meal go far further in my opinion than most places I have been.
If I am in the area again in 2023 I hope there will be a table free after I finish work, because I can think of no where else I would rather go for Indian...
Read moreDry lamb, dry chicken, average seekh kebab, barely any meat for £9.95. Having grown up next to Bradford, I can confidently say that if there was any decent competition around here for this place, it would likely close down. I'd rather pay the fuel to go to international or shezaans than ever frequent this place again. Stupid enough to go a few times but this was the last straw. Cheap nasty food a high prices.
Lol at the owners response.. fine dining hahahaha. I'm not after a cheap meal you fool I'm after good quality food, something you don't serve. You left Bradford because they'd spit your food out there and came out to the sticks where people don't know what good curry is. Based on your idiotic reply I've dropped you to one star from two.
We've dined out plenty at the Grantham, Hideaway, tap on the tutt, the wild swan.. all more expensive than you and we frequently return.. because they're...
Read more