Starbucks — Restaurant in England

My recent visit to the Starbucks at Bournemouth Railway Station was, unfortunately, a letdown. I'm a regular Starbucks customer, and this was not up to the usual standard. ​I ordered an espresso, but what I received was a watery, lukewarm coffee that barely resembled the rich, dark espresso I was expecting. A true espresso should have a crema—that delicate, foamy layer on top—which was completely absent from my drink. The quality was so poor, it felt like a waste of money. ​To make matters worse, the service was incredibly disappointing. The lady serving me was rude and unhelpful. There was no apology for the poor quality of the drink, and her attitude made the whole experience unpleasant. ​While I appreciate the convenience of the location, the combination of a poorly made coffee and poor customer service means I won't be returning. I'd recommend travelers find a different place for...

This café has a lovely atmosphere and is one of the nicest spots in the area. The coffee is great, the space is cozy, and the staff are generally friendly and welcoming.

However, during peak hours, service can be a bit slow due to a limited number of staff. Given its location right at the train station, you’d expect more employees and expanded services to accommodate the constant flow of travelers.

That said, it’s still the best option currently available at the station — convenient, comfortable, and worth a visit if you’re...

Over the years the team at the train station have been excellent, quick to serve and proper queue busters, and gave you the confidence that you could always get a coffee before the train arrived.

Really hoping that the new team is temporary or just having a bad day. The order taker is being asked by many customers for order, and the barista became argumentative with me because I explained that I'd ordered a double espresso (pleading that it wasn't me that put the solo sticker on the cup!). The coffee was then issued...