AVOID!!! Myself and my family decided to come and eat at KORI Bournemouth as it’s a fairly new restaurant. Also we are trying to support new and small businesses. HOWEVER we had an awful experience. I was with my husband and my 5 year old non - verbal autistic son, my little boy was a little unsettled and upset. I tried to calm him down. We placed a large order of food and drinks, ranging from starters and mains. Once all our food arrived we were asked to leave the restaurant. The owner said my sons behaviour was stopping new customers from coming in as well as disturbing customers in his restaurant. HOWEVER it was on my family plus 1 single guy in the whole restaurant. The whole time we were there no one came to the restaurant. I agreed to leave and asked for the bill. I also explained my son is autistic and the restaurant was empty which was a reflection on his business not my sons behaviour. Also to add I found hair in my rice, I politely moved it to one side and did not say anything as I’m not the type to make big things out of something small or upset people, now thinking about it maybe I should of questioned the hygiene part of his restaurant. I hardly touched my food as we were asked to leave and it completely affected my appetite. I completely understand that sometimes kids crying can be a little distracting or annoying HOWEVER at the time we were at the restaurant it was only my family and 1 other person. It’s hard enough being a parent to an autistic child, I was really upset and we felt discriminated. This place is unhygienic and has awful customer service . For these reasons being and my overall experience, I now understand why the...
Read moreKori Korean Restaurant exceeded my expectations with their outstanding service and delicious food. I recently ordered a stew called budae jeon gol, but since the options were limited to pork and beef (which I don’t eat), I requested a customization with chicken. The restaurant family went above and beyond, calling me to confirm the customization in a friendly and attentive manner.
Unfortunately, my initial order was canceled due to an issue with Uber delivery. However, when I reordered the same dish immediately, the restaurant once again contacted me to confirm and started preparing it from scratch. Such dedication to customer satisfaction is rare and truly commendable.
When the stew finally arrived, it was absolutely worth the wait. The flavors were rich and comforting, perfect after a long and tiring day. It felt like a bowl of soulful warmth, and I couldn’t be more grateful for the effort they put into making it special.
I highly recommend Kori Korean Restaurant to anyone looking for delicious Korean food with exceptional service. I will undoubtedly order from them again and encourage my friends and family to do the same. A big thank you to the team at Kori for turning my day around with their...
Read moreI loved the food few month ago and I wanted to go back to eat in the restaurant, but everything has changed, not in the good way, at all.
First we ordered Korean fried chicken: the chicken was really dry, definitely not fresh. We ate only one piece and kindly asked to take it back. Because we still order it, the boss asked us to pay for it, which I understand, but when you want to keep your customers, you have to make them feel satisfied. Just by this experience, we can easily tell that the restaurant is not willing to create a long term great customers relationship.
Than the Bimbimbap (it was my favourite dish of the restaurant) presentation downgraded a lot, no more egg, no more side vegetables.
I have one Korean restaurant next to my apartment and I still made the effort to go to that...
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