Tesco Cafe — Restaurant in England

I meet friends here for a drink and catch up...then of course do a shop 😊 The score of 3 is not to do with the food or drink...that score would be higher. Their cooked breakfast is of a really high standard, and they have a healthy option too. The seating is looking a bit shabby in places...ripped sofas. Very good prices! The let down is the staff... genuinely. I was shocked when I placed an order for 2 pots of Tea..£3 ( told you the prices were good )...and when I gave him a £10 ...and he'd already shut the till...he couldn't work out my change! 10 - 3 = ? Wow! When I told him it was 7...he pulled out his phone to check 😱

And...both the Manager and the other man have 1 speed... slow, and look like they have just rolled out of bed ( need ironing )...complete disinterest in customers. What a shame..

Look past that and...

One of the staff members there called Joy is a nasty piece of work who has a big attitude problem. Been to the cafe many times and every time Joy has been serving she was complaining constantly about the customers and her colleagues, mainly verbally insulting, making faces behind peoples backs and even having a rude tone to fellow customers. I've seen this by just standing in the queue and watching her 'work' and have experienced it firsthand with her directing it at me. Numerous times my coffee has been cold due to her laziness and when I brought it to her attention she would give me attitude like it was my fault the drink was cold. Tesco should really look into her conduct and sack her because she drives away custom. Will never return to this Tesco Cafe all the time staff such as this work...

There was no one serving at the till when I arrived at 12 45. From getting bored of waiting and setting my timer, it took 10 minutes before I was served (there were possibly 6 people ahead of me), then another 8 minutes before my burger and chips arrived. The chicken burger was OK, bit small; the chips were covered in some seasoning which was not to my taste and the menu offered seasoned chips as a side, not as part of the dish I ordered. The coffee was below average. I won't be back.

I was so disappointed, I forgot I'd gone to Tesco to do a shop. Walked out without my shopping! Still won't...