Thai Sunshine — Restaurant in England

Really shocked by the change in this restaurant, we haven’t been for a few months but definitely not what it used to be. We booked a table via the phone, firstly the phone got put down on us and we had to call them back. When we arrive last night we realised it was the offer night (starter, main and drink for£20). Several tables had not be cleared from previous diners but we put that down to being so busy. They cleared us a table and sat us down, after ten minutes they brought the menus. 20 minutes later them came and took our drinks orders at this point we ordered the food. We were told they only rice they had rice was sticky rice and fried noodles which was odd and gave the impression it was all precooked. I asked for prawn crackers while we waited for our starters, the women serving us said she would have to check they did prawn crackers on a Tuesday. (Several tables had them on their tables already). We did not order from the offer menu but had the combination starter as we normally do, it was ok but nothing special and a little thrown together on the plate. Our mains of Chicken pad Thai and beef penang came nearly 30 minutes later, missing our sticky rice from the order. The pad Thai was nice, but rice was hard. The penang was shocking and usually I love it from this restaurant. Six pieces of beef fat! Not beef, both portions much smaller than they used to be. We ate the noodles but that was it. When we went to pay they took the meal from the bill but staff were not apologetic and a little disbelieving of what I was saying, even though clear to see if they had checked my plate, sadly disappointed in what was a much looked forward to meal in what was our favourite...

So I don’t know what’s happened with this restaurant well takeaway for me. I haven’t been to this place for a long long time. Last time I made a complaint and the new owners were very rude. Thought I’d give them another try. I ordered the mixed starter which was soggy and full of grease why on earth do they bother with the sauces? Not even enough for half a person never mind 2 to share there was next to nothing in them,.Ordered soup which had literally 4 bits of chicken and a few mushrooms which are different to the mushrooms they used to use.not as authentic. Yet again skimping on the chicken and mushrooms .I’m not gonna lie the soup has a beautiful taste but nothing in it it was all liquid. It’s just not a patch on what it used to be like. Beef masaman curry 4 pieces of beef and about 6 small potatoes what’s going on? Why cut back so much on the fillings? It just seems like they are trying to save money by not putting enough meat in the dishes. The pad tai carton wasn’t full either and again a few pieces of chicken omg so annoying even the rice had gaps in the carton…..why be to stingy? I 100% won’t be returning £41 and I feel i did not get value for money at all. The food did taste nice nothing amazing but skimp skimp skimp on every single dish. Not good at all. Also I think it makes a difference when you go to a tai getting served by tai people not English who I found very straight talking and not very friendly. This place has gone right down the Swannie in my opinion. My...

Worst experience ever

a) impolite and rude old lady at the front. looked angry and never cracks a smile, i tried to smile but she wasnt having any of it, just plain rude to customers. b) they were funny about me changing a dish on the set menu to something else for the same price c) thai fish cakes were vile, rubbery and taste like gone off fish d) chicken satay was raw e) soup lacked the flavour of lemongrass and quite frankly tasted rancid like dishwasher water. f) tomatos didnt taste fresh at all and tasted like they were out of date g) chicken in the thai curry was chewy, although the sauce of the thai curry was the only good thing about the experience h)beef in the stir fry didnt taste fresh at all and tasted like it was out of date, or it had been frozen for a few years and then defrosted for about 10 days. i) we also saw other people complaining about their food j) stir fry was too sweet!! k) toilet lock doesnt work l) Decor nothing like the pictures when you go there, its pretty awful

A positive, the young boy at the front is lovely and the thai curry sauce was good although the chicken was chewy.

I Could get to Z with the negatives but id rather not spend anymore time writing about this dead awful restaurant, after leaving at least i could laugh about it...