I was recommended this place by a friend. To say i was disappointed is an understatement.
The waitress was nice who took our order and brought our food. Ordered the compass chicken (mushroom cream sauce with bacon and mozzarella) with mash. The mash was lumpy and flavourless, the chicken dry and sauce flavourless. My partner ordered ribs which again were utterly flavourless. I was asked by the waitress if everything was ok and i explained why i wasn't eating it, she asked if i wanted anything else and took the dish back to the kitchen. I declined anything else as frankly i tried both dishes and i could cook better at home.
A woman came over and i can only assume she is the owner or manager. She said she tried the chicken and it wasn't dry, i said the food had no flavour and she said she's never had anyone complain (i find that hard to believe) and that it must be my taste that's the problem. I can't say that's ever happened before. Its extremely sad that a chain pub 2 doors down cooks better food and that really is saying something. They took the price of my meal off the bill which is a good thing as i wouldn't have paid for it anyway.
I wouldnt recommend this place to anyone. Do not eat here, looking at the reviews i can only guess they had a different chef.
I know what good food tastes like and this isn't it. The pub needs to try harder and the owner needs a lesson in customer service.
Awful...
Read moreWell Sunday lunch 24th April 2022, at the compass dreadful, waited over 1hr and 20 minutes for our meal to arrive this is after two polite inquiries asking how much longer do we have to wait, considering it wasn't overly busy and it was a basic Sunday roast ,when 3 lunches eventually arrived roast potatoes frozen not even cooked properly a mixture of vegetables some burnt around there edges, lamb shank reheated so many times it was dry, we complained that the mash potatoes were cold the waitress said ok I'm sorry I'll take it away and get kitchen staff to heat it up that in itself should have been I'll get fresh for you, only to eventually return with cauliflower cheese, a cleaver trick that any magician in the magic circle would have been proud of. On top of this we were sat at a table allowing us to hear the kitchen staff arguing amongst them self's perhaps if they stopped arguing they might just get the orders for food out on time. So I'm afraid the 1 star that I've given this pub / restaurant is for my drinks could not go wrong really it was from a bottle, this is very disappointing because until the recent refurbishment and new management this was a very nice well run...
Read moreWe have just come home from having a meal here, we’ve been a few times in the past and was always happy with food and service, unfortunately I can’t say the same today. My husband and I order the Sunday roast, my mother in law the light bite menus chicken pieces with new potatoes and peas(she can’t eat a full size meal) Whilst serving the meal the waitress had a coughing episode, so plonking down meal and knocking over my glass of wine she went off to the side to recover, which was ok, but then ignoring the situation went back to the bar,telling the staff what had happened where laughter was in plenty, then comes back and says sorry, I pointed out she’d knocked my glass of wine over to be asked ‘was it full’ poor service in my opinion. The meal was processed turkey, roast were so hard obviously left over from lunchtime, and veg overcooked and limp as a dishcloth. Mother in laws chicken bites were overcooked and hard, as were her new potatoes. I relayed this back when asked if meal was ok, no apology or attempt to at least knock off the price of a glass of wine, just ‘oh I’ll let kitchen know’ Sorry but I won’t be returning or...
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