The Giant Bellflower - JD Wetherspoon — Restaurant in England

It was my birthday yesterday so we decided to go out for lunch. Noticed this place, looked nice enough. This was around 1.30pm. First off the tables and chairs were a mess so we tidied it up ourselves so we could sit, and the tables were filthy. Next we needed baby food warming up. "Here's a jug to fill with hot water", erm yeah thanks mate only my pot doesn't fit into that jug so I asked for a bowl from the kitchen. The heat barely penetrated the plastic bowl enough to even warm it up after 4 or 5 refills of hot water. For a family friendly place that serves food, I suggest a conventional microwave be installed for customers to use for this purpose! Next we go to get drinks and we were told there were at least 4 cocktails from the menu unavailable. On a Saturday??! After this we were given the filthiest glasses I've ever seen from a bar. Luckily we were having pitchers so we saw the dirt while they sat empty on the counter and asked for clean glasses. The dirty glasses look like a glass I have been drinking and refilling from at home when my hands were dirty from eating pizza or something! We saw the bar staff member check the glasses before giving them to us as well! What kind of standards does he have? Disgusting! His attitude was definitely a "do the minimum possible at the slowest pace possible", either that or he didn't know what he was doing because he kept looking around between every action made. Then we ordered food and my plate of chicken and avocado salad looked great. And it was great until I tried to cut into the avocado. What the heck do you do to the avocados in there for them to be rubbery??! Unripe avocados are hard like an apple and overripe avocados are soft like a paste. I couldn't even cut into this avocado it was that hard, picked it up and I could squeeze water out of it without breaking it! Asked for a replacement which was happily done by the member of staff waiting tables. Received my second plate to find it had the same problem! I informed the member of staff and said I'll just eat everything else as long as I can have some sort of a refund but she said I couldn't be refunded anything if I eat some of it?! I don't know the policy but from my experience, if a customer isn't happy with their meal it gets refunded whether it's half eaten or not. The food would be going in the bin if it wasn't eaten, what difference does it make to the pub if I eat it? I wasn't waiting another 20 minutes for another plate so asked for a full refund. Was offered a dessert "to keep me going". I wanted a meal, not a pudding so thanks but no thanks. My friend's chicken burger was also not great. It had such a hard layer on the bottom of it, it couldn't even be cut with a knife!? Smaller points to mention as well: we had 2 tables but only 1 food menu. No salt or pepper on our table. No children's menus. Then we had to ask for crayons because nobody told us where they were. The only thing we were happy with was the kids meals. Luckily they weren't left to go to Gregg's like I was. Happy birthday to me! Never setting foot in...

I visited with my assistance dog around 11:15 with no issues. Later returning to be asked after being in the establishment for a while if I had a card to prove she was an assistance dog. Explaining I had already been in the lady said okay yeah that's fine and left. Another man came up very pleasant asking my dogs name and then proceeded to ask about this card. I said I've already seen someone about it. He then began to patronise me making me feel very uncomfortable. I explained I had my injection but he proceeded to put his phone by me with the rules that he actually said were new. It is discrimination to ask someone to prove they have an assistance dog and was treated terribly having to leave. Then to be accused of lying that I wasnt in earlier. It is absolutely disgraceful to be treated in such a way. Shame on you wetherspoons. Do better and have...

We all know Wetherspoons isn't fine dining but for the money you can't go wrong. Can be a little busy at times but if you manage to get a booth you're on a winner! I love the breakfast's, not sure I would choose Wetherspoons for anything else as Selby has a great choice of restaurants for dinners or evening meals. The breakfast's are great value for money and delivered to your table in minutes. I love the App, I wish more restaurants would adopt such an App. Simply sit down, order and pay for your food and it's there minutes later. Want a drink? Order another on the App.... it's there. Brilliant idea! Overall nice surroundings, good choice of food, fabulous coffee and staff are prompt & helpful.

Value for money: 10/10 Surroundings: 10/10 Menu: 10/10 Wetherspoons App: 10/10 (Game...