We had a booking for tickets to the New Years Eve Party 2022 which we were looking forward to. Upon arrival, we were all impressed with the room and drinks. The drinks package that were included in the price of the ticket we could not fault as it was brand gin and whiskey etc, so the men were happy! However, that's where it stopped. There was supposed to be a Live Swing Band and a Live Pianist for the night with entertainment starting at 7pm. There was no Swing Band just a man with his ipad on onstage singing to music, he was okay and then later on a random guy with a keyboard appeared on stage singing (I'm guessing this was the live pianist?) - all disappointing as he wasn't great and not much of the music you could dance to. What was advertised for this event didn't live up to expectations and felt we had been mislead. All the so called entertainment started over an hour late. The music was extremely loud, infact too loud and bad quality coming from the speakers near us and the platter that was served later on in the night didn't get us excited either. All in all, we were quite disappointed and we actually left half an hour before midnight for us all to go back to our house to bring the New Year in. I think my friend got in touch to complain and I don't think she's heard anything back. Regrettably we won't be going...
Read moreMy wife and I have been going to The Grand since the week it opened. So when my sister came to visit us on Saturday we did some shopping and decided to go for one drink at The Grand. After walking through the door we were told that they were full. There were lots of free tables and all of the chairs at the bar were empty. We asked about one of the free tables and the manager said that they had a party coming in at 6pm, but that was 3 hours away. We also asked to sit at the bar but he said that people who had come for afternoon tea might want to sit at the bar. It was a very strange and embarrassing reception, especially after we were telling my sister how nice the staff were. I have absolutely no idea why we were turned away. He was also very rude and unapologetic. We will...
Read moreWe recently had our wedding reception at The Grand in Warrington, and we couldn't be happier with the experience. The venue itself is absolutely stunning—elegant, stylish, and full of character, it provided the perfect backdrop for our special day.
From start to finish, the team at The Grand were incredibly accommodating. They catered to all of our requirements with professionalism and genuine care, making sure everything ran smoothly so we could just relax and enjoy the celebration. The service was flawless, the atmosphere was warm and welcoming, and our guests were full of compliments about the setting.
We truly can't thank The Grand enough for helping to make our wedding day unforgettable. Highly recommended for anyone looking for a beautiful venue with...
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