Zeytin Mediterranean Restaurant — Restaurant in Great Britain

I recommend sampling a bit of your food as soon as it arrives, and if it doesn't meet your expectations, don't hesitate to send it back.

During a recent dinner outing with a friend, I had an appetising experience with the Calamari starter. However, my main course, the "Pan-fried king prawns in a garlic and chili sauce," which sounded enticing on the menu, turned out to be disappointingly flavourless. Given my extensive experience and familiarity with various prawn dishes, I could easily detect that the garlic and chili were insufficient or absent. Furthermore, the dish was excessively hot, raising suspicions of microwave reheating. The cauliflower, too, exhibited a rubbery texture suggestive of microwave treatment.

After sampling a small portion of the prawns and cauliflower, I concluded that they weren't worth consuming. I called over the waiter to express my dissatisfaction. Regrettably, instead of acknowledging my concerns, he dismissed them, insisting that the food was fine and suggesting I simply add salt and pepper to enhance the flavour. I explained that I had already seasoned the dish and shouldn't have to rely heavily on salt for taste. Disappointingly, he left the meal untouched on the table, disregarding my feedback. Upon requesting the bill, I asked for the prawns to be removed from the total, as I hadn't consumed them. The waiter hesitated, claiming he couldn't make adjustments. I reiterated that I couldn't justify paying for a meal I found inedible, but he remained adamant, attributing the issue to my taste preferences rather than acknowledging the food's lack of flavour. This dismissive response was concerning, as many restaurants typically value and consider customer feedback.

Thankfully, the owner was present in the restaurant and promptly approached our table upon hearing the waiter arguing with me. He acknowledged the issue and offered a discount on the prawns. However, upon settling the bill, the staff continued to insist that there was nothing wrong with the food. This demonstrates a disregard for the customer's opinion and experience. It appears they fail to grasp that what truly matters is not whether they personally enjoy the food, but rather whether the customer does.

As we left the restaurant, my friend, who had opted for the Gambas as a starter, confided in me that he found the dish rather bland. Despite this, he chose not to voice his dissatisfaction. He speculated that perhaps the restaurant is attempting to cater to local tastes by toning down the usual levels of chili and garlic found in authentic Spanish cuisine.

In general, the restaurant is passable, albeit it has a somewhat "commercial" vibe. If you prefer dining in a serene atmosphere with soft background music where you feel truly attended to and at ease, then this establishment might not be the ideal...

Beautiful place and good ambiance. Love the decoration and feel inside. Pleasing to look at. Don't know what they're after with the different vibe of the seating inside and near the windows though. But nonetheless really good.

I heard of good reviews about the food so was looking forward to it. It was pricey as I see it, since the food was just okay. Having lived in the middle east for a while and eaten mediterranean food alot, it was underwhelming. Chicken was dry and bland for my taste. Seabass was pan fried but overcooked, was like rubber though seasoned well but lack depth of other spices, the potato gratin that came with it was good. My lamb was supposed to be spicy but it wasn't, again it lacked spice, it was tender though. The salad that came with the food was okay. The rice is supposed to be easy to cook and affordable but here comes £5 per serve and the serving was small, quite disappointing. My daughter had garlic bread and that was the only thing that was really good, soft and sort of creamy and tasted good. So the mains having been priced at average £20 was not worth it. There is another turkish place near the train station that is really good with big servings and priced really well.

Service was a bit weird. They were very nice and seated us immediately. But one of the servers just plucked the empty bottles right infront of us without even excusing himself, his hands infront of us while we were talking. Others were very polite and nice. They had a promo for fathers day but I had to remind one of them for it. I won't mind paying for it as long as I see and feel it but had the service charge taken out. First...

The problems began upon our arrival; our table for five was not prepared at the reserved time. The staff politely directed us to the bar, which was rather cramped, making it difficult for all five of us to find space alongside other patrons. To add to our frustration, we were rudely shown the exact spot to wait. Additionally, the prices at the bar differed from those on the actual menu, which felt misleading. Eventually, we were seated. While the starters were served in a timely manner, we had to wait an hour and a half for the main courses. I also had to remind the staff that we still hadn’t been served. No tap water was provided, and we had to request it ourselves. When the food finally arrived, it was just a plain grilled chicken fillet—nothing extraordinary, and definitely lacking in flavor. There was no accompanying green salad, which one would typically expect with a main dish. The atmosphere was quite unpleasant; the music was too loud for us to hear each other, and the live music that followed was even more irritating and overwhelmingly loud. Although the singer had talent, the overall sound system clearly needs improvement. No one in our group enjoyed the experience. When it was time to settle our bill, another uncomfortable situation arose. As we divided the payment among ourselves, the staff seemed completely bewildered. They attempted to count the payments multiple times, which became truly frustrating. Additionally, a service charge was included, despite the poor quality of service we received. I do not recommend this restaurant and would never...