I really hate doing these kinds of reviews, I am Restaurant owner myself. We visit the restaurant regularly, without child and now with our son. Three weeks ago we visited the restaurant and at the end of the evening our son got up and was walking down,Customers waved to him , we'll make sure no one is disturbed, as I mentioned before, we have our own restaurant. An employee immediately came over and warned us, "Guests feel disturbed." We had already finished our meal, got up and left, so far so good. Last evening ( That day was Halloween, many guests were in costumes, including the staff; so the atmosphere was relaxed ) our business partners came from abroad, which I mentioned when making the reservation, and they also have a 9-year-old child. We didn't feel welcome at reception. We were given a table in the corner of the winter garden which was far too small for 6 people. So as not to ruin our evening, we said nothing. Our orders came very late, drinks after two reminders. Two side dishes were not brought at all, which we didn't make a problem of as we had enough. The two children sitting the whole evening and played with toys they had brought themselves. They were neither loud nor disruptive in any way. My steak, which was ordered medium, came completely well done so I called the waiter and showed it to him. He told me that it was normal for medium to get redder towards the end?! Sorry but this isn't the first time I've eaten steak. I have never experienced anything like this before, no sorry, no asking if he can bring a new one, instead he gives me a lesson on what a medium steak is. The meat was definitely completely well done.Also, the meat came completely cold and sauces were only brought when we asked for them. I asked another waitress to look at my steak. She apologised and confirmed that it was not medium and took it and brought me a new one. Later on the bill I saw that my steak had been charged twice for being brought again. When we ordered our desserts, for which we also paid, the children got up and walked around our table runners up and down the aisle 2-3 times. I repeat, we take great care that the children don't disturb anyone and took them back to the table. Immediately another employee came over and said customers felt disturbed. We were so uncomfortable that we got up and left without eating our dessert, which we had paid for. When we asked for the bill, the waiter told us that he would give us a discount, sorry but we didn't ask for a discount? It was so uncomfortable for us that we were literally humiliated by our gestures. We were also talking about how child-friendly uk is compared to other European countries. Our guests said that they had never felt so uncomfortable and unwanted. We do not recommend a visit with children, no matter how well behaved they are, children are not welcome here and they will make you feel that so that you will want to get up and leave as quickly as possible. Our day was ruined, thank you for that.