Unfortunately I went here today to have Christmas dinner with my brothers family and mine, we got there at 1:50pm and the table was booked for 2pm. We sat down and starters took over an hour to come out. The starters took an hour to come out and in this time the manager came over complaining he was stressed and he couldn’t cope with it. After that, the food that had been sitting under a heat lamp since we arrived at 1.50, was served at 3.30pm. The server was using his hands, other tables were asking me whether they were supposed to be queue or what. The food was inedible as it has been sitting there so long. Everything was rock hard and cold, this was unacceptable. My son’s food didn’t come out and this was 15 minutes after we started to queue. My son is 2 and was screaming as he was hungry and tired. The manager was hiding in the back at this point while the rest of the staff were trying to serve. The manager messaged later accusing us of lying and saying we had finished our plates, when I had a time stamped photo to prove we didn’t eat anything. It’s entirely ruined our Christmas Day, no Christmas dinner, just snacks when we got home as we had planned for a 3 course meal. Just really disappointed and sad, mostly for my son as we had planned a really nice day and this ruined it. Wouldn’t come back here, especially not for a...
Read moreThe Lady Hamilton in Neston is a gem that effortlessly combines a warm, inviting atmosphere with top-notch hospitality. From the moment you walk in, you're greeted by friendly staff who are attentive and eager to ensure your visit is perfect. The interior is cozy and charming, making it an ideal spot for a relaxing drink with friends.
One of the standout features of The Lady Hamilton is its commitment to creating a welcoming environment. The staff go above and beyond to make you feel at home, and their genuine care for the patrons shines through in every interaction. It's this personal touch that sets The Lady Hamilton apart and makes it a place you'll want to return to time and again.
Overall, The Lady Hamilton is a delightful spot that perfectly balances superb service and a lovely ambiance. Highly recommended for anyone looking to enjoy a memorable...
Read moreSorry to add a bit of negative review after having reading most of the previous being do positive but we just didn't feel it....not a great selection of beers..not one ipa..bog standard gins an not even served in a gin glass....barman looked like he needed a break...no warm welcome from new management...tried the carvery a couple of weeks ago an sorry to say not great as the veg was overcooked.. roasties tiny an quite hard.... Great for watching...
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