We had received a gift card as a Christmas present and, having worked in a Sizzling pub many years ago, decided to go there for a meal. I was surprised and disappointed to see there was a couple of young children running round the bar playing (called the man who I assume is the manager "daddy"), we weren't acknowledged when we came in (despite going to the bar next to a where a member of staff was serving) and, as the regulars all knew both kids, were obviously regularly allowed to play there. The manager was working in jeans and t shirt. We ordered cheese topped garlic bread as a starter which, when it arrived, was so burned that it was inedible so we returned it and were offered refunds. I was surprised that the kitchen staff sent it our in that state and even more surprised that the member of staff didn't refuse to take them out. The manager did offer us a free desert as well as refunding the cost of the starter. There was no bhagee so my wife was given an extra naan bread (supplier issue apparently) and her poppadums were cooked until they were dark brown . The main course was delivered by the cook (in whites) and my chicken was cooked to a crisp but, by that time, we were so hungry that we ate it and left (without being acknowledged). With a few light bulbs also not working, had I been a mystery customer, this establishment would have had a very poor score. This experience has meant that we will avoid Sizzling pubs in future and the feeling that our voucher experience was actually a waste of...
Read moreMyself and a friend visited on Friday evening (1/3/22) at 18:30 and had an awful experience. After waiting half an hour for a starter we asked the staff how much longer the food would be and they told us there was an hour wait on food, which had we have known, we would’ve gone else where. At 19:40 we finally got food but it was completely the wrong order. We told the waitress what we did order and she came over with one wrong plate and one that was correct. We also asked if we could have our starter refunded as we no longer had time to eat it, she said yes but then came over with a cold plate of nachos that had no topping’s on them them despite us ordering the cheeseburger nachos. We decided not to bother faffing as we had to leave at 8, but it’s safe to say we did not enjoy our experience. The staff were disorganised, didn’t communicate and we did not receive a...
Read moreBest pub in my area Hands down!
The staff are very friendly and professional,Myself and my family go in quite frequently and it never fails to impress me.its the place we’re all are welcome and the staff will go out there way to make sure your time in the establishment is welcoming and all needs are catered for.
The food in very good quality and at a competitive Price to! I usually get the mega mixed grill and it is always delicious they are blessed to have such a good chef on in the kitchen.
Great environment , Great staff and decent beer & Food! Can’t go wrong. I’ve visited majority of pubs in my area and national is deffo No#1
Side note —Plenty of parking,🅿️ —Kid friendly 10+Highchairs —Wheelchair access front and back —All Main draft served and order to table on the app service available.
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