On arrival the manager was rude and confrontational about the booking. He said that our group had not booked properly. It was not acceptable to take his frustration out on me, the customer, for the error made by whichever staff member took the booking over phone. He was short tempered with the adults and special needs children in our group. His attitude significantly impacted on our enjoyment of the visit - our first trip out post lockdown. What made matters worse was how he became slimy and OTT nice when the owner arrived. I will not be taking a group there again. Disappointing after hearing good things from...
Read moreTaken over by new owners within the last 12 months. The new owners are fantastic and can't do enough for you. I run a children's football team and we've used the function room venue a couple of times now for various presentations and events. Good selection of food and drink and all cooked and prepared to a high standard. I particularly like the new make over which gives it a great new look. As a local team we've also used the footgolf and crazy golf facilities on more than one occassion, the kids love it and the parents can watch on from the...
Read moreGood facilities and good prices, however, when we went we bought 2 rounds of footgolf, all good. They failed to let us know that the footgolf pitches had flooded! 😂 We couldn't get the balls in the holes, so just had to guess when they went in. We only did one round before we got fed up. However, it was a nice place to be in for the Manchester United v Liverpool match that afternoon, and I've used the crazy golf facilities before, also very good. But the staff need to be checking their grounds before letting people on, it's...
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