The Quayside — Restaurant in England

Absolutely awful! We have been here many times in the past but this was our first time since Covid! It was 7 30pm on a Saturday night, the place was empty apart from a small group and an elderly couple I ordered a Guinness for myself and a dark fruits for my wife, on sitting down in a corner by a window my wife pulled a face and said the smell was unpleasant, it smelt damp but had a strong tobacco smell at the same time, I made a joke that the staff had probably smoked to disguise the damp smell! On the first sip of my Guinness I was almost sick! It tasted of washing up liquid! I took another sip just to make sure I wasn't imagining the taste! I have in 30 years never taken a drink back to the bar to complain but this would of poisoned me! On handing the Guinness back to the barman a lady who i believe was in charge took it off him and had a smell, she said she didn't drink Guinness so wasn't sure what she was smelling?! The barman said they had complaints about it from the night before but they had changed the barrell! The barman went on to say he drank Guinness so he would taste it, he almost threw up on the spot and said it was disgusting! I was then offered an alternative drink. Just when we thought things couldn't get any worse my wife went to the toilet and came back horrified that none of the ladies toilets had a lock on the door! We left our drinks and went elsewhere and will not set foot in this establishment again! Shame as it was a...

If you love stepping on broken glass, this is the place to be. Not new to the place, but it was my partner's first time visiting. Everything went as normal as can be for Quayside, but during our visit my partner cut their foot on large, rogue pieces of broken glass scattered on the dim-lit floor, between the bar and the beer garden, that pierced her footwear.

I went to the bar asking for first aid, managing to get the attention of the bar staff. As soon as they turned their back, they went right back to serving drinks. A further few minutes of trying to get their attention, strangers started trying to comfort my partner who was in tears.

Even our friends tried to get the bar staff to help, but to no avail. Rather than waiting for the sun to rise, we sought first aid elsewhere. No doubt they weren't even concerned about cleaning the blood off the floor for the rest of the night.

It won't be a surprise to anyone, Quayside is not the crème of Northwich, and running a bar/pub is painful enough in this town. However, when you care that little about your customers, you'd have them walk on broken glass, you've lost every ounce of respect from me. It won't be long before this batch of staff run the place into the dirt again, and maybe it's the best,...

Disgraceful service and attitude from One of the barmen last night (Saturday night) point blank refused to serve us cocktails saying that it was too busy, bearing in mind the place was dead (he just couldn't be bothered) and him and the other bar staff were actually doing each others hair behind the bar!!!! When we challenged him about this he actually became all defensive and aggressive! We eventually decided on vodkas and cokes but had to tell him atleast a dozen times because he basically wasn't listening and wasn't really interested( looking like he would rather be else were) when we did get our drinks we told him no ice, he went round the back to get rid and came back about 15 minutes later!! They tasted vile!!! Almost like he had actually pissed in it!!!! we arnt from this town and if we do ever come back here will most defently give this place a wide...