A friend of ours knew that we had never been to Crazy Bear so gifted us a ‘signature’ lunch for Two with a free glass of champagne each. It was an Anniversary present through Wowcher and we were excited to try the place out for the first time. The venue was the Crazy Bear ‘Thai’ in Beaconsfield. We parked up easily and walked into the main entrance of what turned out to be the English cuisine version of Crazy bear, we were blown away by the decor and a little disappointed when we were told that this wasn’t for us and were politely directed 50 metres down the road. We expected much of the same, but what a contrast! the entrance downstairs is a scruffy bar area at the foot of some stairs and it was completely unattended. We didn’t know where we were supposed to go and it was at least 5 minutes before someone stuck their head round a corner and told us to head upstairs. By comparison the Crazy Bear ‘Thai’ restaurant is nothing special to look at and is not representative of the lovely website images. A bit of velvet on the walls and dark lighting doesn’t automatically equal luxury and decadence! The service was good, all the staff were very smart, polite and courteous. Beyond that, the food was only OK, not great. A couple of good dishes, but otherwise rather bland and not at all generous in portion size for sharing plates (see pictures). Now here’s my personal complaint and it is more one of principles rather than quality or service. This meal was a gratefully received gift. We expected to enjoy a great meal in the surroundings shown on the website, then to pay for our additional drinks and a nice tip to our server. Instead we got none of the luxury, received a £16 Cocktail that was 70% ice and a tiny soft drink from a mixer sized bottle for £4.50. This is unnecessary profiteering. The 13.5% gratuity was also calculated against an over inflated (pre-discounted) bill of £204. That’s 2x Signature menus at £67 each plus two ‘free’ glass of bubbly at £50. Plus £20 for a tiny cocktail and an even smaller lemonade. All in a £25 gratuity for a very unimpressive lunch. I’m not tight and have no problem paying the tip, but I would have had a real issue with paying £229 in total for that meal. Thank goodness for Wowcher! We had a much better lunch recently at The IVY Asia in Guildford. The food was top notch, the decor and ambience were fantastic and the bill was half the price and felt like great value for money. Just my opinion, but be warned and prepared for...
Read moreAwful. I visited 10days ago and held back my review but even now still upset about my visit. The waitress was so rude and condescending I actually wanted to leave before the order was confirmed. And to be frank, ruined the night despite me staying.
Service: despite being sat before other tables, they got served drinks and orders taken, and first courses delivered before we even had any interaction. Due to a food allergy, I asked if we could swap a fixed menu item to remove one of the dishes. Was told no… even though a table next to us had numerous changes due to religious reasons. I was surprised and asked if the waitress would check with chef. She replied she had worked there for 11yrs and they don’t do changes. I pointed out the table next to me had changes and she said only for religious reasons. She eventually went and asked and the manager agreed to change the dish.
There was no apology and from that point service was awful with our dishes dropped to the table (another waitress also bright food and she was attentive and nice)
Food: so it’s natural to have high expectations- but the food served was cheapened by a layer of sliced spring onions and chillies… on every dish. The food felt like it was cooked from frozen packets and reminiscent of dishwasher water to the sauces.
Drinks: my first cocktail (which after waiting to even have the order taken) arrived after the starter courses. And it was the wrong order. So I had sat for almost 30mins and had the first dishes without a drink. My neighbour tables were enjoying 2nd drinks and onto mains already. However once the drinks arrived. I was happy with the cocktails.
Our bill almost £200 for 2, and I felt like I just consumed a ready meal from Tesco. Ruined my love of Thai food and suggest crazy bear stays avoid and try the...
Read moreWe recently visited Crazy Bear in Beaconsfield after receiving a gift voucher for the 12-course Thai tasting menu — and we’re so glad we did! Before our visit, we did have a look at some reviews and, truthfully, were a little hesitant after seeing a few negative comments. However, our experience was nothing like that.
From the moment we arrived, we were impressed by the welcoming, quirky setting. The staff were lovely: welcoming, attentive without being overbearing, and happy to answer any questions we had about the menu.
As for the food, every course was beautifully presented and really tasty. There was a great variety of flavours and textures, and it never felt rushed or overwhelming despite the number of plates. It was a fun, indulgent way to spend the afternoon and made the whole gift experience feel even more memorable.
We’re so pleased we didn’t let a few negative reviews put us off. We had a truly lovely time and would definitely recommend the Crazy Bear for anyone looking for a unique and enjoyable...
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