Walkabout - Newquay — Restaurant in England

If I could give this atrocious ‘bottomless brunch’ a zero star review, I damn well would do, actually, I’d find a way to invent negative stars! Where do I even begin? to start, on arrival we were rudely greeted by what can only be described as a person that didn’t realise they worked there, who told us to ‘check in with the bald man down there’. Well the bald man down there also didn’t realise he worked there and passed us onto a lady whose first words were ‘stand over there out the way of these people!’ Charming! At this point how we didn’t leave, is beyond the idiotic ness of booking here in the first place! Now let’s set the sense this was meant to be a 30th birthday walkabout celebration with decorations galore, now maybe I should have read the small print and brought my own, but we live and learn. The promise also included a Malibu welcome cocktail on arrival. But considering no one has any idea that they work there and must have been abducted an placed there unintentionally for the evening, this was obviously also in the small print that we should have purchased this ourselves, from the bar over the road. However, we are going slightly off track here. We are seated in a lovely area over looking the bay, we were then handed menus that we had to decipher for ourselves around the elegantly placed left over remainder of the pervious 50 peoples lunch. Our server takes our first cocktail order, ordering a delightful summer breeze, this then took a whole quarter of an hour to appear, this drink can only be described as drinking screen wash directly siphoned from the 2002 ford transit engine - which is probably why it took so long to get to our table. As we continue to work our way through the less than admiral cocktail selection we soon realised that the cars in Newquay were obviously getting a good service as we were drinking the remainder of there exhaust pipe, and I was fearing for my internal organs. I’m not sure where they purchase their alcohol from but at a guess it was temu, because that alcohol level was not as described. After 6 cocktail other than needing to evacuate my bowels from all the fruit juice in toilets, that you again, should have read the small print - you need your own toilet roll. Did we think it could get any worse? our food arrived. A chicken burger and beef burger were ordered - to our surprise in Newquay a chicken shaped shifts into a cow on the way to the table!! Well at that point I was ready to yeet myself from the balcony and swim to France. But we mustered up the courage to get through the remainder of the 90 minutes. Final note, as a bottomless brunch connoisseur I have never in my 34 years of existence left a bottomless brunch more sober than when I arrived. Would I return? Only with a film crew, a hazmat team, and my own mini-bar. Recommendation: Book if you enjoy immersive theatre where every staff interaction is an improv prompt and every drink is a mechanical mystery fluid. Otherwise: save yourself. There are cliffs nearby, it’s safer...

Went for drinks and food - the place was only 1/2 full. The security guy at the entrance was friendly on arrival. While looking for a table lots of them had not been cleared, let alone cleaned for covid purposes. The table we sat at was pretty sticky and there was lots of spilt salt on one side of the booth seating. We were at table 64 right next to the kitchen serving window. To order you have to use the app, which was not easy when the WiFi and data signal are very poor and slow. We ordered drinks and food. The drinks came after about 20 minutes - a coke which was meant to be large but came as a standard and what tasted like a watered down cocktail also. We had waited 45 minutes for our food to come - when we asked one of the waiting staff she went to to the kitchen window and came back and apologised and said that it would be out in 10/15 minutes. She said a number of tickets had come through and the kitchen was busy. This would've been more understandable if we weren't constantly seeing food coming out to tables who had arrived after us. It is clear that the kitchen had simply forgotten our order. By the time it was 70 minutes after we'd ordered the food it finally arrived - disappointing is an understatement!!! All the food came out lukewarm and of an embarrassing standard - definitely not worthy of 70 minutes of waiting for. The 3 small plates for £14.99 was barely worth more then a fiver. The "sizzling sausages" were merely cut up leftovers from breakfast which had been doused in BBQ sauce. The chicken wings were blah and the nachos looked like a 5 year old had plated them. They had obviously been blasted in the microwave as the cheese was half melted and all stuck around the outside of the plate. The Mac and cheese loaded fries were lukewarm - the waffle fries were wet and not crispy at all, the macaroni cheese was limited and again the cheese had obviously been blasted under a microwave. The only somewhat edible food was the sharing onion rings but again were lukewarm and not crispy at all. Again, had been blasted in the microwave for the cheese topping. I asked to speak to the manager and someone who did not identify their position came and offered to refund our second round of drinks order (2 soft drinks). Too early to see if this refund has actually been processed. While all the staff we dealt with were pleasant and friendly, we will not be recommending or returning to any Walkabouts in the future. The atmosphere was poor, the cleanliness of the dining area and toilets was very substandard. The food choice while varied is of poor quality and the drink options for beer is extremely limited. It is supposed to Australian and there isn't even Fosters on the menu. Disappointed doesn't come close to summing up our...

Usually I Love this restaurant! We have been coming back each year for the last few years! However, tonight we were told about a 45min wait time for food at the door which changed to a 1hr at the bar - which was fine it was a bit busy.... However, after waiting the 1 hr and still nothing I questioned a staff member who went to check and then told us that it would be another 15 mins as they were plating up.... Which turned into a further 30mins I was getting annoyed because I have kids who were hungry and had started to cry because they were so hungry. Then someone else came out and told us that they had just started to cook our food.... They were apologetic but still nothing was offered. The people from the table behind us seen my daughter crying and offered her their bag of crisps they bought because they were tired of waiting for their food. I was incredibly humbled by their generosity. StilI more time went by and nothing.. So, I went to get up to make a complaint and as I stood up someone was there in a heartbeat! He was also very apologetic and only offered drinks... I said that drinks would be good but I wanted more a discount or maybe vouchers for our next visit but he said that he was only able to offer drinks and a dessert.. Which I took but still one pint of coke and 2 cheesecakes really didn't soften the whole situation. After a total of 1hr and 40 minutes we finally received our food.... I wasn't really impressed with it for the price I paid and for the amount of time I had to wait... Needless to say I will probably think twice about going back their when I visit Newquay again. Sorry guys, but I think you may have lost a loyal customer. I know that covid has made everywhere short staffed but I don't think leaving customers to sit for over an hour without coming to check on them is very good customer service. Nor do I think telling them different times is very good either! (the lovely people behind us told us that they were told 45min at the door and then 1hr 20 mins at the bar) - and they were there 15mins before us!!! Imagine if I was a...