Waterside Cafe — Restaurant in England

AWFUL experience!! I strongly recommend that you get your staff trained in allergies and intolerances!!!!! After stating that you do gluten-free on your menu we ordered we ordered 5 full English breakfasts and 1 of those to be gluten-free. The member of staff had no idea about it, she went to ask someone. When she came back she was on about vegan. I then asked if the sausages are gluten free to told what brand they are and that "we should know what he can eat"!!!! with an awful attitude. Anyone with and allergies and intolerances knows how important it is to check everything and when the staff have no idea is truly shocking to be honest and should know what food they are serving. It should not be stated on the menu if the staff are not trained, I do appreciate that things have to be double checked but in this instance we were made to feel like it's a problem asking. We didn't dare risk staying and eating, and will not...

I have been coming to Nantwich for a couple of years and have walked past this place many times but today is the first time I have been in. I was eating alone and there were tables available inside and out. I sat inside. The counter was very inviting with a good selection of cakes and biscuits. The menu I was given was a lunchtime one so I assume they have a separate breakfast menu so can’t comment on the choice. I had the avocado, hummus and sun tried tomato sandwich which was very nice; plenty of filling and nice bread. I had a very good pot of tea and I bought a raspberry, almond and white chocolate blondie to take home. It was devoured shortly after I arrived home and was delicious. This cafe is well worth searching out if passing through Nantwich either by car or narrow boat. The staff were friendly and a sandwich, cake and drink for less than £10 was good value....

Very slow bad service, very bad customer service by the woman not the young man, terrible food worst excuse of a breakfast bap ever seen after the very long wait. Drunk the coffee ages before, so had to ask for water as a 2nd drink so long. The sausages if you can call them that (chipolatas thin) and the bread didn't go smelt like a teacake! Never had seasame seeds on breakfast baps with no mention on the menu re.seeds for allergies or liked, not asked brown or white giving everyone the bread ordered from where they said it was, so? 100% will not be visiting again. Very disappointing, wasted day. So many better cafes elsewhere. Other reviews have mentioned similar with 1 star. Trustpilot reviewer states small...