White Lion Amersham — Restaurant in England

This was a first time visit for me and my family after it was well recommended but our time was not good. It seemed they were very understaffed to deliver any kind of service. The guy we saw at the bar to let know know we'd arrived for our booking was absolutely clueless and just shrugged his shoulders and said I think you might be over there. Then ignored our presence, didn't check or anything, or seat us, or even tell us to make our way over. So we just went and assumed it was for us. No one came to greet us/ take a drinks order or even let us know the service may limited due to short staffing. Eventually we went to the bar to ask if we were expected to go and order or if we were actually meant to he waited on. When the lady came over she was nice enough but there was no apology for the lack of service so far, missed a drink off the order and when they were brought over she seemed irritated by the fact and said we'd have to sort them as she brought each of over. The table was not set so a wodge of cutlery and napkin was brought to the middle, again for self distribution. My meal was nice of chicken pie with a good amount of meat in it, and veg and potatoes were also nice, this is only reason for the 2 star instead of 1. The amount of each thing was weirdly small, a spoon of cabbage- zero exaggeration, another spoon of root veg, some roast potatoes and mash ? To make up for the lack of everything maybe? But then my partners beef roast had roast potatoes and a literal spoon of mash- goodness knows what the thought process was. Everyone else was quite disappointed in their meals, especially as one of them didnt even turn up! - greasey, tough and dry meats, tepid chips, the same pitiful amount of veg, lack of garnish/ fillings etc. And then continued to be ignored, not checked in on at all or checked if the food was alright. We went to the bar to pay, obviously no tip, and thankfully left. Our experience was naff and although it was understaffed, there was little to no effort and zero sh*ts given. Defo...

Food is good but service is absolutely appaling! We were left without our mains for quite sometime after ordering, food was nice however no one checked on us after our food was given to us, our plates then remained on the table for a long time after we had finished, we then flagged one of the wait staff to remove our plates and to bring us the bill. The bill was given to us along with the card machine and we were just left, after about 20 minutes we gave up and charged ourselves for the meal. We then got ready and left, on our way out the door the barman said to us "are you not going to pay?" This made me really annoyed I told him we've already paid using the card machine they left us with and had basically done their job for them! He then went on how it was inconvient for him that we did this! There were about 3 parties of people in the whole pub during all the time we were there so they were not busy in the slightest! I have never known service like this before! Who gives customers the card machine to charge themselves it was an absolute joke! Safe to say I will not...

I had the 1/2 tandoori chicken and masala chips about 6 months ago and was pleasantly surprised. Really good flavoursome masala chips and well marinated chicken. (The photo with the chicken shows my previous really good experience).

Today I had the same dish and was surprisingly disappointed. I’m not sure what has happened but I have heard the chef has changed. My chips were fatter, under cooked and lacked flavour, were not crispy at all. A couple chips had that frozen chip flavour which hadn’t been cooked through. Chicken was not well marinated. Seemed like the marinade was slapped on just before I collected the food. Parts of the chicken were cold too.

It would be good to see this place back to where it was because it was...