
When I have an issue with a venue or restaurant, I usually try to resolve it there and then or contact the owner directly rather than post a poor review. However in this instance, despite contacting the owner directly via their website listed email 10days ago, I have received no response, so have no problem posting my email to YUZU below. I visited the city of York last week with my family as part of an Easter holiday break and whilst looking for place to eat on Wednesday evening, we found Google reviews of YUZU Street Food. We looked at the menu and the food sounded great, you even had a kids menu and the website said “Families Welcome”, no booking necessary, just walk-in.
As we had a busy day sight-seeing in York, my family and I didn’t make it out for dinner until 8pm, but your opening hours said open until 9pm, so we thought this was fine. We entered the upstairs area of the Tap House, took a seat and proceeded to select items from the menu to order for 10-15mins. However, a member of staff approached our table and said we couldn’t be here as we had children and the licence conditions didn’t allow children under the age of 18 after 8pm. We said our children were young teenagers, we happy to sit in quiet the corner with empty tables all around us and eat and then leave, the waitress found the manager to consult, who said we must leave immediately and stood over us whilst my daughter was in tears as we made to feel like we had done something wrong as we were ejected from the venue.
I fully appreciate the Taphouse may well have licencing conditions, whether I agree with them or not. However, on your website there is no mention of these, and no mention of children not being welcome after 20:00. Had we known this in advance, we would have either made sure to get there earlier or avoided the venue. I’m sorry we didn’t get the chance to sample what looked like lovely food being served to other tables but do feel other families might also be put in the same situation unless your website is updated to make the...
Read moreI was searching to find the best place in York for Bao buns and this place popped up - I love bao and I love beer so this seemed like a great combination. So many types of bao as well - most of them sounding delicious. Decided to go.
The restaurant itself is located upstairs in Brew York, and shares the tap room - a large hall with bench seating. Very Germanic. Stout.
You order beers from the bar - the list of beers on order is large and changes all the time. I like lager-types, so the selection of those is a bit less, btu still good - the beer on this occasion was a Mittel Pils, from Pivovar. I liked this system and the prices for the beer were decent.
When it comes to food, you find a seat and order from a QR code on the table - I like this system and it works well, although they maybe need more codes on the longer tables.
The food choice is overwhelming - not just bao, but also gyoza, ramen, rice bowls, fried chicken and more. I wanted to try it all. Settled for a Korean pulled pork bao and a beef bulgogi brisket bao, with a side of chicken gyoza. I was not disappointed - the bao were large and fulsome, packed with meat and full of flavour. I could barely finish my gyoza and was glad I hadn’t also ordered the loaded chips that I had been eyeing… 😃
Food was in fact so good I went back two days later and had two more bao - another pulled pork and a fried chicken this time. The chicken was crisp and moreish.
Overall superb and well worth a visit - if I lived in York I would be here weekly for at least one bao. Definitely pencil in a visit here.
I think the food here would work well for lunch as well as in...
Read moreHaven’t been into the restaurant, but had two deliveries in the past week. Food is undoubtedly beautiful (so much so I forgot to get pictures before digging in!), and as a vegan I don’t often get to enjoy such good and varying flavours in one meal. 4* only because the food times haven’t been accurate yet, with the first order arriving 50 minutes later than we were first told when the order was accepted (on a Friday 7.30pm), but my delivery today was only around 10 minutes later than first told (on a Wednesday 5pm), so it obviously depends on what day/time you choose, as it understandably takes longer on busier days. HOWEVER, the food is well worth the wait, and I only marked it down a star because we were not expecting the wait and were tired and starving when it arrived.
(Also messages on the bags are a nice touch from the front of house staff)
UPDATED I can’t reasonably leave yuzu on 4* when it’s my favourite thing to eat, and the only thing I can eat when I have no appetite for a day! Yuzu will always be 5* food to me so I have the give them the 5*...
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