Chow Asian Kitchen — Restaurant in Exeter

Today I had the displeasure of dealing with Brendan at Chow. I love Chow and was excited to come since it was at this super busy services. Everywhere was packed and chow was empty - bit weird I thought. I tried to order with Brendan a simple Katsu curry and so begins the interaction with the single most brain dead man I’ve ever met. No rice, really?? ok I’ll have noodles, confusion kicks in for him and he shuffles about for a bit lost and dazed. He managed to cut my chicken into strips without losing any fingers thank god and then I ask for crackers - he says no crackers today as they deposit out of a machine into a tray behind him - I say I’d like to buy those ones, he takes the tray to the kitchen and continues to walk around all confused- comes back - I don’t know where we keep the bags - ok none of them either - I looked down to at least grab a bottle of water and that ain’t there so no point asking. I paid and just left bewildered, the whole interaction start to finish was painful. Who employed this clown.

I love chow, the foods lovely but this interaction was beyond a joke. Guy must have been off his head to struggle with such simplicity, it...

Queued up for 20 minutes to be told it’s cash-only due to the machine going down. There was no way to pay as I haven’t handled cash in years. Not to mention the risk of using it during times of COVID-19. So they just wasted my time.

They could have offered me some food for free but nope they would rather just annoy their customers.

They were also having issues with the card machine a few months prior but hadn’t got it fixed.

I would give this place 1 star but the staff seemed nice. The food is also enjoyable (if you are lucky to have...

A great idea and alternative to the monotonous glutinous beige on offer in service stations, HOWEVER, it’s not great when your husband gets food poisoning from his Katsu Chicken & noodles.

I have food allergies - hats off to this place for handing me a binder of allergen info without any problems. I was able to have the Veg Red Curry & Rice. It’s was quite tasty and piping hot. I don’t have any issues with mine.

Don’t expect a smile or any interaction when being served. The staff clearly hate their jobs...