NOTICE: service charge does not go to the serving staff and kept by management at time of visit.
Food overall was good - had banh xeo (Vietnamese pan cake) and some pho. The banh xeo was somewhat too oily for me - left a coating of oil on my lips and inside my mouth which is not something I enjoy. Perhaps I’m used to how my mum cooks them - leaves on wire rack for a couple of minutes to allow the oil to drip off and use very little oil to fry. Personal preference so my overall 3 star is not based on this.
What was disappointment was a 10% service charge which was automatically added to the bill. There was no mention of this on the menu that I could see and the bill does not indicate it to be discretionary either. What made it worse was on discretely checking with the serving staff (not owners) we found out the staff keeps nothing of this service charge.
Owners should either just increase the price, be more transparent with this “service charge” or actually give this to their staff. I felt the right thing to do was to leave an extra tip to the server despite having to pay their service charge.
If it weren’t for this, I would likely return to give the food another try. Disappointed that I won’t be returning...
Read moreSo i went to check out a restaurant for lunch and unfortunately it was close so I wanted to find a quick alternative and ive been meaning to check out viet street for some time so I paid them a visit . Upon entering the staff were very friendly , polite and helpful . I went for the salt and pepper chicken wings and then the cam bo kho , this was my first time trying Vietnamese food so I was intrigued as to what it would be like . First up the salt and pepper wings these were certainly value for money portions were great and you get these great big wings , the Chinese lovely and moist and the tastiest outer coating lovely and crisp !. Then came the cam bo kho which Is slow cooked beef cooked in count with carrot accompanied with rice !! This was outstanding , the beef just melts in your mouth packed with tons of flavour then that slow cooked carrot !! I’ve never had a tastier carrot ! Paired with lovely fluffy rice Overall I paid about £22.50 and for what you get it was surely value for money if your ever in Folkestone go check them out . For more food content follow me on socials...
Read moreWe stopped in here a day or two ago. It was during lunch and there were two ladies running the front. As far as we could tell there was one server available to the customers in the restaurant-- a blonde middle aged woman I am unsure of her name. The food was great. The flavor and sauces really sets this place apart and I have no complaints. Unfortunately, the server really put a damper on the entire experience. Either she is untrained or incompetent in handling the stress of being a server. She was running around the floor, talking to herself and confusing costumers, helping individuals out of order, forgetting dishes. She served us our main dishes before our appetizers. By the time they came out, we honestly did not even want them anymore, but they were delicious. The server also was avoiding her tables which obviously needed bussed and their bill while also simultaneously helping individuals who looked like they just wanted to be left alone. Honestly, just get take out if she is working it is not worth the...
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