Papa Johns Pizza — Restaurant in Gedling

Papa Johns used to be my go-to pizza place as it was local, has a points system, and I have a love for the garlic dip. I ordered from here because I was going to lose my points.

I felt like I could barely taste any of the pizza toppings. It came with halloumi, which has a salty taste, and there was just nothing - perhaps it was from being baked on the pizza? I'm not sure. The peppers were spicy and nice on their own, but I didn't feel like it went well with the pizza. I'm also disappointed that it no longer comes with the buttery dip, and you have to pay extra for it.

I ordered loads of sides. I like the cauliflower wings, which were crispy and delicious. The garlic bread is huge with loads of cheese on the top. I also ordered potato tots, where I got my dip fix from. Would've been nice for more sides to have a "pick your dip" option.

Also, the food was lukewarm at best. I know they didn't have a delivery driver and had to use an Uber, so perhaps its just a consequence of that. I immediately got an email apologising for the delay and a code for a free pizza, so at least Papa Johns is aware of the challenges it's facing.

Really ashame. But I'll probably still go back to redeem this pizza code. Hopefully, there will be improvements...

I had a very disappointing experience at Papa John’s recently. I ordered a small pizza without sweetcorn and even reminded the staff, but a man with a covered cloth on his head ignored my request and added sweetcorn anyway. When I pointed out the mistake, the manager became dismissive and questioned me in a rude tone. Instead of remaking the pizza as requested, he started removing the sweetcorn by hand, which felt unhygienic. I tried to explain the situation, but it seemed like there was a communication issue. If the staff member had difficulty understanding my request, it would have been helpful for him to acknowledge that instead of ignoring it.

After some back-and-forth, the manager finally remade the pizza, but it was an uncomfortable experience. This situation highlighted a lack of professionalism and attention to hygiene. I hope Papa John’s can improve communication to avoid these issues...

Was very happy to hear a Papa John's was opening in Carlton as I normally ordered from the Arnold branch, thought I would give it a go - was highly disappointed! The chicken poppers wasn't even cooked & the pizza was full of grease with not much toppings! Called the branch & spoke to someone who sounded like they was teenager who then passed me to the manager who sounded like another teenager & didn't even have a clue about anything - in the end he put the phone down on me. Called back & the person put the phone down on me. Will not be ordering from this branch again & highly recommend other...