Burger7 Coatbridge — Restaurant in Great Britain

We have ordered here a few times and it’s always been lovely. Tonight our order arrived pretty quickly however it was missing the fries and the burger was wrong (had salad when special instructions said no salad). I phoned and the lady put the manager Matthew on who apologised and said he will make a new burger and fires and get them sent over. We waited over an hour and my partner called and was advised the manager had left with it 5 mins ago and we can chat with him when he arrives. My partner answered the door and Matthew said “sorry about that it’s not my day” my partner said “it’s really not good enough …” and Matthew cut him off and said “it’s only fries it’s not like it’s the full order take it up with just eat” then just walked away. Absolutely disgusting service from a manager and we will never be using this place, the owners really need to think about the staff they are employing especially...

Love the rustic decor and the Scottish slang on the menu. The staff are friendly and knowlegable about recommeding dishes and anything they have unfortunately run out of (so no coming back to your table to apologise that you can't have something as you are told at the time of ordering) but this isn't something that happens often as we frequent this burger joint somewhat regularly. The burgers are delicious paired with crispy bacon, cheese , onions and the sauce of your choice..I highly recommend the Cowboy burger and my husband loves the "durty waffle". Love the original idea of using a roll of kitchen roll rather than napkins it just adds to the rustic charm of the place....

Brilliant service and family run! Meal came quick, and they were great with chatting to the kids. Burger was very tasty, and pull pork was yummy. The onion rings were amazing, not the reconstituted type, but the real full beer battered ones!

Small selection of speciality beers and spirits, I tried the manhatten lager was very pleasant.

We used a Groupon for a meal for two which was great, place had a few meal deals. The building had been renovated just for it, alot of work went into converting it and it looks like a lot of newer punk type eateries (brewdog, bread meats bread, gourmet burger etc.)

Would...