I came here for lunch on Friday 1st April - after being excited due to me and my partner not being in Mint for a few months now. First experience we absolutely loved. This visit however was a total let down.
The moment we walked in, there was a waitress standing at the bar - she was the first one we noticed upon entry. She came up and asked if we had a booking, in which we replied "no" (not even a hello, nor even a smile). Where she walked up to the next counter, in who I believe was the floor supervisor said to put us on Table 8. We were then showed our seats and were asked for our drinks order - to us ordering a glass of water and a coca cola. The waitress still never smiled. As she was about to walk away, my partner called out an "excuse me" - to when the waitress looked as if she stopped in her tracks, and rolled her eyes just before she turned back around to answer. We both noticed this, and found it rather upsetting - to then maybe giving that waitress a miss and enjoy our meal. Because we were so close to leaving due to the sour face of the waitress, the unpleasant welcome we received and the feeling of someone who clearly doesn't come across customer orientated.
Then as the lunch progressed, I ordered my chicken strips with piri sauce - to then having them served with a tomato sauce instead, and with no lemon hand wipes. However, I never complained or mentioned due to them tasting delicious.
The mains came along, and the mains were just splendid. I really did enjoy my black pudding and peppercorn burger. A huge compliment to the chef/chefs who put that together for myself. One of lifes little pleasures.
We received a check back - which I was almost surprised about. Because the service was ok up until then. It was the boy with dark hair, and was the only one who looked like he was on top of everything.
We got our food quite quickly and the waitress who dropped off our mains was pleasant also. She highlighted how the plate was hot to my partner, and seemed cheery.
Coming from working in hospitality for years myself, and working in a 5 star hotel in Bearsden - maybe I'm being too picky. But, my partner even saw through the flaws. Especially from the rude waitress at the beginning. Maybe because we were slightly underdressed because we were enjoying our only day off? Maybe because we had a chance to get away from the kids and I wanted to treat my 7 week pregnant girlfriend to a place where she always spoke so highly about. To when I first tried it out - I couldn't wait to come back and go for it again. Therefore we didn't want to stay for desserts, we didn't want to stay any longer, and certainly couldn't be more anxious to leave. I always tip due to myself understanding how rude it is not to tip your waiter/waitress. But on this occasion - I refused to tip! And we probably won't be back. Maybe at some point. But not anytime soon.
However, the food was amazing! The food was served very quickly, and 3 members of staff were pleasant and actually smiled. One being the waiter, the waitress who took my PDQ payment, and the waitress my partner thought she knew.
Thank...
Read moreWe didn't book just walked in on chance very busy but they squeezed us in service was great food was brilliant will definitely be in again Well done all 2 weeks later we decide to go out for dinner so booked the mint we booked for 4 people unfortunately due to illness only 2 could dine we arrived around 17.55 for 18.00 booking had our meal which was fine 55 mins into our night waitress arrives with the bill you need to pay we need the table back there is a limit on how long you get to eat now if that's the rules then they should let you know this before you agree to dine and pay Strange thing was tables who were there before us were still siting my wife and I both had steaks plus sweet couple of drinks didn't get time to have coffee happy to pay but will be our last very...
Read moreWe arrived and place was like a sauna really to hot to function so asked to be seated somewhere else before my wife and I passed out.they sat us next to one of the air conditioning units aw man was so good.
But anyway back to the important stuff I ordered a burger and chips my wife got the same had the wee one with us so got her well chicken nuggets n peas what else lol
Without a lie the best burger I had in a while and the chips were amazing I was inhaling them into my mouth that fast they were just so good my wife never finished hers but I scoffed mine down.
The staff are amazing also very attentive and helpful. Never realised this place around the corner from house but if you ever in the area you won't regret popping in for a meal very good...
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