Domino's Pizza - Corsham — Restaurant in Great Britain

I spent £45 on 2 pizzas and 2 sides, 1 pizza of which wasn’t cooked properly nor was the chicken which looked like it was fresh out the freezer, the “franks wings” had no franks sauce on them… it gets worse… when I called the shop to try rectify it I told the lady on the phone what the problem was and she replied “ok” couldn’t offer me a refund because ‘she had cooked it herself and it was fine’ one of the chicken strips was in half and had a visible bite taken whether someone got hungry or that’s just how it went in the fryer I’ll never know but rest assured I ate none of my food and wasn’t even offered a refund. Very much has gone downhill,...

Normally a really good service however, tonight has been appalling. It took an 1 1/2 hrs to get the delivery and when I called to find out what was happening no apology but told it was on the way. I asked if it would be cold and I was laughed at and 25 minutes later a cold delivery arrived and when I called to complain no one is picking up the phone I tried calling 6 times and will be seeking a refund. The frustrating thing is I wouldn’t have mind waiting if someone called to say they were running behind or it was going to take a while but I am so annoyed instead of saying this I was lied to, laughed at and...

I recently had a terrible experience with another well-known pizza service which made me really appreciate Dominos... so wanted to leave this good review. Always had a great experience with our local branch, tastes great and they never lie and try to deliver if they don't have enough staff to do it properly/ on time (unlike other services I've tried). For example, they've recently stopped delivering to my address but I'd rather that (and just drive to collect my food) than they lie and leave me waiting for hours on end for an inevitably cold pizza. I also love the online ordering system and Dom the...