KFC Colwyn Bay - Abergele Road — Restaurant in Great Britain

The amount of times I've been here thinking "it cant get worse", is daft. You'll go here, get an order and itll be ok, not great but ok. Next visit, you go and the food is either that bad or they'll leave so many items out of your order, you end up binning your meal and complaining. Then you'll go again out of habit and convenience - and get what I did last night.

Placed my order and the place was empty bar a table of school kids and the odd customer. There was 4 staff on. Waited for my order while the TWO staff sorting my order out laughed and joked whilst putting items in my bag. The girl then says "There you go, thanks". I looked in the bag - no fries. Tells the girl who say "oh....oh yeah" and says something about she'll get the sack if she carried on. She puts the fries in. One short. I tell her, she puts the fries back in. She thanks me again. I then say "Where's my large popcorn?" (costs over £4) - "oh....oh yeah, there is popcorn on there.....here you go". So between these two staff members, they'd have let me walk out without half of my order. I finally leave, my daughter is in the car as I'm driving and she says "Did you not get drinks, Dad?".

Now, I'm fuming - because I'd had to coach them to put the correct things in the bag and now they'd let me leave without two large drinks, they hadn't even handed them over. So I drive around the one way roads, back to near KFC, find a parking space and go back in. The two staff members are just stood, just looking at my oddly. I ask the lad why on Earth they let me leave without my drinks. He just says "Oh". And from behind me, the female staff member with pink hair.....laughs. Unbelievable. So I said "I'm glad you find it funny. I've had to tell you that loads was missing, then you let me leave without even having given me my drinks, my food will now be cold and its alwa6the same here. And you're laughing." The lad asks what drinks I want, hands them over. Just then, the pink haired girl walks into the office and says "Fuuuuu**ing hell!" before the door closes. I ask the lad if she's the manager. He says 'Carl' isnt in. I ask him if he thinks that's acceptable (the girl) and he shrugs his shoulders. I just got my drinks and left. I'll be ringing today to speak with the manager....

KFC staff at Colwyn bay I salute you for having to deal with the Colwyn bay "yuff" who's vocabulary extends to "Yo bro" and"mini fillet". For all the "yuff" please get a proper job so you can upgrade to include chips and a drink, stop living with your mum, stop vaping as you have never smoked and please wear other alternative footwear other than Air Max 95's. I appreciate the "Yuff" like to dress in top to toe berghaus but please ensure your pants are a different shade from your top, it looks like you are in your pyjamas. When you witness staff being, "Yo Bro'd" 20 times, in the space of 1 minute by the "Yuff" you just want to say, there is a big world out there and the world does not exist in station road between the prince madoc and the dominos. Oh last thing between the prince madoc and dominos there is razor kings, go in there and get a proper haricut so you can see, if you remove the floppy fringe life is wonderful, all the colours...

From the last time we'd been there they've put automated machines in to order and pay, no option to order at till! Then it was over 20 minutes before our food was ready! A lot of people waiting! They have a drinks Despenser now, so when your meal is ready they give you cups and help yourself! Unfortunately while we were there teenagers came in didn't order anything and just sat around on their phones! From this group of about several teenagers 2 of them helped themselves to the drinks Despenser with cups from the subway next door! Then two teenage boys came in with subway cups filled them and walked out! The tables were dirty, no one cleaning them! Floors were dirty, no one were cleaning them! Also the bins were overflowing no one were emptying them! We will never go to this...