We had high hopes for this place when we walked in. It's bright and welcoming. Plenty of TVs showing sports, a pool table and a dart board. There were quite a few people as well.
The Menu is extensive and reasonably priced. The first issue we had was the app. You can download the app and order direct from your table. However the app won't allow you to download it if your Google account (android) is not a UK one. So useless for tourists. No big issue when it's quiet.
The next issue we had was when we ordered. We decided to go for the subs but I wasn't interested in having chips(fries), I was all full up of potatoes and just wanted a lighter side. I noticed the BBQ sub with Quorn had the option of nachos so my husband asked if I could get nachos, "nope" ok, what about a salad?. The bar guy went off to ask a manager and it was a total "no, chips only". Now I'm not one to make a fuss so I just took the chips but it seems totally strange to me not to offer an option. I mean if they gave me a salad, they'd actually make £3 off me as a salad is cheaper than chips on the menu!
The sub was nothing to write home about either. The bread roll it was on appeared like a part baked roll that wasn't fully baked. It was white and very chewy(doughy, cloggy) still edible but not an enjoyable experience.
This place is fine as a quick pitstop if you're in the area but I wouldn't go out of my...
Read moreOrdered a starter and a main the starter was really nice, good portion size and value for money.
However when the main came I had ordered the Sunday roast they had ran out of pigs in blankets ( which wasn't to bad) I was offered cauliflower cheese as a substitute but I had already ordered this as part of my meal so I was told this would be refunded, the portion of gravy was a little small to what I would normally have so asked for another, the staff member came back and stated that I had to pay for the extra gravy before they would give it to me so I reminded him that I was owed for the pigs and blankets, to which he replied no problem, so out comes the gravy ( which was really nice) I look at the menu again and it states that you get free top ups of gravy, roast potatoes and Yorkshire puds. So why did they refuse to give me gravy until I had paid for it?
After all that the meal wasn't very enjoyable and the table service well apart from them bringing the food out was next to nothing, when the plates were taken wasn't asked if everything was OK so sadly the experience wasn't...
Read moreI came here with my family for a meal as it would have been my sister’s birthday who passed away so it was already a sad day for us. Then we had an awful experience here, I couldn’t wait to leave. Firstly I had booked the table about a week in advance, when I got there they hadn’t even reserved a table for us and had to ask a man to move so we could sit at one. Then the staff don’t seem to take any notice of orders through the app at all, we waited a long time for drinks then had to go up to the bar, the staff had no idea what the drinks were or how many, he had to be told by my friend how to make it. We then waiting a shockingly long time for our food to arrive. When it got there we had to ask twice for cutlery, by the time it was brought over our food was cold. Tasted awful. My sister waited 40 minutes for cauliflower salad, when it arrived it was burnt. It’s a shame because I’ve enjoyed coming here in the past but this has put me off coming here...
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