I've bought about 6-10 pizzas from this store. The one time I came in to collect it the person virtually non-verbally asked if the pizza box he was holding was for me, but it was the wrong size so it clearly wasn't. They made a new one and made me 25 minutes late.
When I've had it delivered, often it arrives and is what I ordered, so that's good. But on Thursday my delivery was an hour late and it gave me food poisoning. It was a vegetarian pizza but I suspect meat-based peperoni was put on it instead, but regardless there was in hindsight highly suspicious pink discoloring dotted around the pizza. It meant I missed a good day's work and an event with my dad who's not doing very well at the moment so...
Read moreJust had a delivery from these pretend pizza people!! Absolutely disgusting, delivery man had no money for change, he stood there for 5 minutes with his hands in the air and expected us to magic up the right money?? Told him to go get some change from the pub two doors away, he moaned about it and threw his bag in the doorway in disgust and then stormed off to get change, by the time he came back our food was cold and tasted of cardboard, please don’t use them, been waiting 35 minutes for a call back from the manager and still waiting!!! Never again, toast for me…. Disappointed...
Read moreMissing VAT Receipt at Papa John's.
I recently had an experience at Papa John's, Healington that refused to give me the VAT receipt to claim for my food with company. While the food was enjoyable as always, the missing VAT receipt was quite disappointing and raised concerns about their adherence to legal requirements.
In the UK, it is a legal obligation for VAT-registered businesses to issue VAT receipts to customers upon request. Unfortunately, Papa John's seemed to have overlooked this requirement...
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