The Fish House Fistral — Restaurant in Great Britain

Wow, easily top 5 seafood restaurants in Cornwall. l visited on Monday evening 16/9/2024 with my wife and 14 month old daughter. Front of house Attention to detail was spot on even though the restaurant was full ,tables were setup flawlessly, glasses perfectly clean with no water marks or smells from the dish washer. Service was quick without making you feel rushed. Staff were extremely polite and professional and even when busy, tried their best to interact with the guests and make them feel relaxed and very welcome, which I loved. My wife ordered the mussels for her starter which came with warm focaccia. Extremely fresh and perfectly cooked, you could tell just from the aroma of the mussels that the chef who made them new what he was doing don't even get me started on the bread. For me I had the Indian fish curry for starter and the Sri Lankan prawn curry as a main. I thought, let me see where there Curries will take me having worked at Taj London for 3+ years running their fine dining Indian restaurant there at the time and i was very pleased especially with the freshly grated coconut. it really helps the curry along so much more than using just a paste. Every element of both dishes were very thought out and attention to detail was put in to make it all work and come together wonderfully . My wife's main was the pan fried sea bass and that's when I turned to her and said that: from the ground up it's very important to do your best with every ingredient you've been given, no matter how good a head chef is, knowledge and skills, at the end of the day it's when every element of the team every part cares and tries to produce perfection that you truly have something. that is the definition of that dish so simple but perfectly done in every way from the potatoes to the crispy skin on the sea bass, beautiful. I could go on and on how good everything was. Overall the whole experience front of house to the back 10/10

Now me and my wife have been working in the hospitality industry for nearly 18 years me as a chef in the top 3 restaurants in the world as well as 5* hotels, private member's clubs and Michelin star restaurants and my wife the F&B manager of top 5* hotels and Michelin star restaurants.

Sadly, I tried to book another dinner again for the end of that week but no availability and so my vacation came to an end Big thanks to...

It has lovely food and despite liking the service up until the end of the meal , we didn’t appreciate the comment at the end of the meal, to leave the table by a certain time when it was very clear that my husband would have finished his beer in time to clear the table by the allotted time. It was just unnecessary and affected our enjoyment. 2.5 hours are enough for us as a family to eat but the facts are , my family having to visit the public toilets because yours were out of order and the slow delivery of courses = our late finish. We ate dinner the following day and finished 3 courses in under 2hours. You cannot argue the need for time to cook a good meal and in the same breath expect a family with young kids to be out quickly. We appreciated your move of our table the to outside, but we did not need to be told when to leave, just bring the bill. This is what ruined our experience. This is our experience and this is our review, but we’d appreciate not having the restaurant manager lying on tripadvisor and claiming I had said I had not enjoyed my day. Don’t add your interpretation. I understand you want to defend your business , but be honest. Don’t lie to add bias to your response. Me commenting on my kids bickering before I came in the door does not equal a bad day. This is daily mum life 🤷🏻‍♀️. Don’t be one of those women, also acknowledge, you were no where to be seen when this interaction that we didn’t appreciate happened with your staff. If you did witness this from afar, as someone with such a voice for the Fish House, where were you?!! Stick to the things you have witnessed and keep to the facts, and people visiting will also make their own mind up. It’s worth noting before this time we have rated the Fish House as 5 stars, but this was not our...

We have dined in this restaurant previously and the food is second to none which is why we chose to do a round trip of three hours to dine there on Friday lunchtime having requested a table on the terrace in the sunshine. We arrived and were shown to a table just outside the doors of the restaurant. There was a lady sat in front of us with a very large dog that was sat at her feet. A few minutes later three adults and two more dogs arrived, the dogs owner, requesting that the canopy over where we were sitting be lowered, the waitress obliged thus blocking out the sun. Throughout our meal one of the dogs was barking, the waitress appeared presumably to shut the dog up, with bowls of water and biscuits for the dogs spilling the water over her hands.The same waitress then brought our main course to the table. The large dog in front of me then decided to stand up and put its head on our table, I had to ask the owner to move her dog as she seemed oblivious to what had happened. It was when that same dog owner asked the waitress for some serviettes to wipe the slaver from the dogs mouth with which she did but then proceeded to wipe her table down with the same cloths she had wiped the dogs mouth with.What was she thinking doing that! At that point I said to my husband that I just wanted to get out of there. It was like eating in Battersea Dogs home. I am a responsible dog owner myself but I would never subject diners in a restaurant on a very hot day to what we had to put up with. I never feel it appropriate that animals are allowed inside or outside where people are eating on this occasion they were. Sadly having always enjoyed this restaurant we will never go back. The one thing this has taught me going forward is to ask the restaurant when booking if dogs...